Ali Samie Posted January 15 Posted January 15 While prestashop provides a page for order settings and specially for order status setting, it does no work as expected. We want our customers to return their products only if it is "Delivered", so I opened order status settings page in back office, and saw that for "Shipped" status we have the "Delivery" flag as active. I disabled this but again when an order is in this status, customer can return products of the order, even they are not arrived and delivered yet! This is the current order status settings This is the current order details page which you can see customer can return products Share this post Link to post Share on other sites More sharing options...
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