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Admin login issue - Automatical deconnected


camillejg81
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Hi everybody,

One of my customers is experiencing an issue on his admin. He last logged on his website on august, but since october, he is not able to connect to the admin. There's no error message, the password is the good one. According to the logs, the connection is ok, but a deconnection is experiencing at the same time. So he's back on his login page again, and again, .......

I've cleared all caches, update mysql configuration, completely change the hosting, ... And there's no win at the moment.

If any one has already experienced this problem, he/she will be my super hero !

Many thanks,

Camille

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Am 17.11.2022 um 12:23 AM schrieb camillejg81:

If any one has already experienced this problem, he/she will be my super hero !

I want to be a hero 🙂
This can be a problem with "Check cookie's IP address". Under Advanced settings/Management switch it off.

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