Danmant_DK Posted October 25, 2022 Share Posted October 25, 2022 Hello My webshop at https://billigbyggemarked.dk is showing the frontend wrong. I updated to 1.7.8.7 with no problems, but after a few days, the frontend was showing wrong (shoppingcart, search field etc.). PHP version 7.4 I have tried to go in debug mode with the config/defines.inc.php file, but without any luck Hope for help Best regards, Kurt Link to comment Share on other sites More sharing options...
Danmant_DK Posted October 25, 2022 Author Share Posted October 25, 2022 I have deactivated all non-prestashop modules, without any result Link to comment Share on other sites More sharing options...
juanrojas Posted October 26, 2022 Share Posted October 26, 2022 hello What version did you update from? - What specifically is it that you can't see well? - did you clear the cache via ftp after upgrading? - sure your PHP on 7.4? Link to comment Share on other sites More sharing options...
Danmant_DK Posted October 26, 2022 Author Share Posted October 26, 2022 Hello Thank you for your respond - among other things, there is written "search" in the search field, "shopping cart" in the shopping cart. Can you see it? - i have cleared the cache from the cms (advanced settings) - the PHP version is mentioned by the webhotel. Where can i see the actually version? Link to comment Share on other sites More sharing options...
juanrojas Posted October 26, 2022 Share Posted October 26, 2022 and the other question? You can see the php version in prestashop information or within your cpanel or plesk Link to comment Share on other sites More sharing options...
Danmant_DK Posted October 26, 2022 Author Share Posted October 26, 2022 I am not sure which version i updated from, but it is some versions back (still 1.7) I will try and find the php version Link to comment Share on other sites More sharing options...
Danmant_DK Posted October 26, 2022 Author Share Posted October 26, 2022 PHP version is 7.4.32 Link to comment Share on other sites More sharing options...
ZIKODK Posted October 26, 2022 Share Posted October 26, 2022 Maybe a stubit question. During the update did you chose update the standard theme and shift to the standard theme? I seems that you have said no to the first or both? Link to comment Share on other sites More sharing options...
Danmant_DK Posted October 26, 2022 Author Share Posted October 26, 2022 This is the settings: Disable non-native modules Yes As non-native modules can experience some compatibility issues, we recommend to disable them by default. Keeping them enabled might prevent you from loading the "Modules" page properly after the upgrade. Upgrade the default theme No If you customized the default PrestaShop theme in its folder (folder name "classic" in 1.7), enabling this option will lose your modifications. If you are using your own theme, enabling this option will simply update the default theme files, and your own theme will be safe. Switch to the default theme No This will change your theme: your shop will then use the default theme of the version of PrestaShop you are upgrading to. Regenerate RTL stylesheet No If enabled, any RTL-specific files that you might have added to all your themes might be deleted by the created stylesheet. Keep the customized email templates Yes This will not upgrade the default PrestaShop e-mails. If you customized the default PrestaShop e-mail templates, enabling this option will keep your modifications. Should i have chosen yes to upgrade the default theme? Link to comment Share on other sites More sharing options...
ComGrafPL Posted October 26, 2022 Share Posted October 26, 2022 Have you tried to reset the modules? Are you planning to use classic theme or custom one? Was there any errors on upgrade? You can do i clean install somewhere else and make a db migration. Link to comment Share on other sites More sharing options...
Nickz Posted October 26, 2022 Share Posted October 26, 2022 Why did you update in the first place. Did your hosting force you? Time to look for another. Link to comment Share on other sites More sharing options...
Danmant_DK Posted October 26, 2022 Author Share Posted October 26, 2022 19 minutes ago, ComGrafPL said: Have you tried to reset the modules? Are you planning to use classic theme or custom one? Was there any errors on upgrade? You can do i clean install somewhere else and make a db migration. No, only deactivated the non-prestashop ones I use classic theme. No errors on upgrade Yes, i can do a clean install, but i have had huge problems doing that earlier. This would be the last way to solve the errors Link to comment Share on other sites More sharing options...
Danmant_DK Posted October 26, 2022 Author Share Posted October 26, 2022 8 minutes ago, Nickz said: Why did you update in the first place. Did your hosting force you? Time to look for another. Problems with checkout. This is solved by upgrading My hosting does not decide which version i use 1 Link to comment Share on other sites More sharing options...
ZIKODK Posted October 27, 2022 Share Posted October 27, 2022 10 hours ago, Danmant_DK said: Upgrade the default theme No If you customized the default PrestaShop theme in its folder (folder name "classic" in 1.7), enabling this option will lose your modifications. If you are using your own theme, enabling this option will simply update the default theme files, and your own theme will be safe. Switch to the default theme No Now, you have an old theme with an upgraded backend. Mayby your theme is not PHP7.4 ready. Try to downgrade to PHP7.3. You can try this: Download the same PS version to your PC. Unpack filerne. Rename the folder themes on your website, Upload the folder theme fra your downlod to your website. Clear cashe. I dont know if it will work. 1 Link to comment Share on other sites More sharing options...
Danmant_DK Posted October 29, 2022 Author Share Posted October 29, 2022 On 10/27/2022 at 8:20 AM, ZIKODK said: Now, you have an old theme with an upgraded backend. Mayby your theme is not PHP7.4 ready. Try to downgrade to PHP7.3. You can try this: Download the same PS version to your PC. Unpack filerne. Rename the folder themes on your website, Upload the folder theme fra your downlod to your website. Clear cashe. I dont know if it will work. I downgraded to PHP 7.3, with same result I have changed to upgrade default theme when 1-click upgrading. Could this fix the problem? Link to comment Share on other sites More sharing options...
ZIKODK Posted October 29, 2022 Share Posted October 29, 2022 Maybe, but you cannot upgrade the theme alone with 1-click. Link to comment Share on other sites More sharing options...
Danmant_DK Posted October 29, 2022 Author Share Posted October 29, 2022 11 hours ago, ZIKODK said: Maybe, but you cannot upgrade the theme alone with 1-click. I know, but waiting until the next upgrade Link to comment Share on other sites More sharing options...
Danmant_DK Posted December 14, 2022 Author Share Posted December 14, 2022 The problem is solved by updating the theme Thank you all for your help Link to comment Share on other sites More sharing options...
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