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Paypal payment received but Order is not created.


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I'm using PS v1.7.6.5 and paypal v5.7.1

We have received the paypal payment, but order is not created in the Prestashop.

And we have received another order #7046 via paypal payment, the customer of the order which is not created has send messages, and those messages showing up on the order #7046.

The customer of order #7046 has not send any messages, but those mesaages are showing up on the order #7046 and with his name.

Please guys help me to solve this issue.

Thanks in advance.

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  • Shwetab55 changed the title to Paypal payment received but Order is not created.

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