Ueb Posted May 26, 2022 Share Posted May 26, 2022 (edited) Hello. After unlinking GTIN on module attributes config, it seems that now Google is accepting products, 50 are uploaded and accepted. Regarding products availability, I see that loaded products are out of stock, even if products are all available. If it could help, on my Prestashop website's catalog the warehouse management is disabled. Is there any way to make all products available? After talking with the module support they said that I should update the module. My installed version was the latest on addons website v1.17.0 For updating they told me to download Marketing with Google v1.18.0 from Github. I did it, and now Marketing with Google does not sync products anymore, because I get a warning message: <<The version of the module PrestaShop EventBus running on this shop is older than the minimum required . You may use PrestaShop Marketing with Google but some features (i.e product synchronization) won't be available until you upgrade PrestaShop EventBus>> PrestaShop EventBus v1.7.6 cannot be updated through addons because it's already the latest. I'm searching it on Github, but with no success.. Please help! PrestaShop version: 1.7.7.2 Thank you very much in advance Edited May 26, 2022 by Ueb (see edit history) Link to comment Share on other sites More sharing options...
Nickz Posted May 26, 2022 Share Posted May 26, 2022 Is this a test or have you sold products on Google market place? Link to comment Share on other sites More sharing options...
Ueb Posted May 26, 2022 Author Share Posted May 26, 2022 11 minutes ago, Nickz said: Is this a test or have you sold products on Google market place? It's not a test, I sold products on Google with another module by Prestashop, which now is not free to use anymore. Link to comment Share on other sites More sharing options...
Nickz Posted May 26, 2022 Share Posted May 26, 2022 Almost everything Google is not free at all you pay with data, yours that of your clients. Post in the Google Support forum. I reckon you need to have the newest Prerstahop Instalation with PHP 7.4 runing just so Google is satisfied. Link to comment Share on other sites More sharing options...
Ueb Posted May 26, 2022 Author Share Posted May 26, 2022 39 minutes ago, Nickz said: Almost everything Google is not free at all you pay with data, yours that of your clients. Post in the Google Support forum. I reckon you need to have the newest Prerstahop Instalation with PHP 7.4 runing just so Google is satisfied. To solve this problem should I upgrade from PrestaShop 1.7.7.2 to latest? I suppose the problem is related to the module not to my Prestashop installation.. Link to comment Share on other sites More sharing options...
Nickz Posted May 26, 2022 Share Posted May 26, 2022 48 minutes ago, Ueb said: I suppose the problem is related to the module not to my Prestashop installation.. In the Google support forum or the page of the developer you might get the answer quicker. Link to comment Share on other sites More sharing options...
Ueb Posted May 30, 2022 Author Share Posted May 30, 2022 On 5/26/2022 at 5:59 PM, Nickz said: In the Google support forum or the page of the developer you might get the answer quicker. Where is the Google support forum? I've contacted the support team but with no success on product sync until now. Link to comment Share on other sites More sharing options...
Nickz Posted May 30, 2022 Share Posted May 30, 2022 3 hours ago, Ueb said: Where is the Google support forum? Have a look under https://support.google.com/faqs/answer/9789778 Look for a support Forum cloeselz related. The Voluntary helpers are way better than the Google Default help Gibberish Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now