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Order email confirmation not sent after upgrade to


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hope someone can assist.

After the upgrade to the last version( i was on it seems i still receive the orders, they are recorded in the backend but not sent by email.

The "regular" emails are working, like the out of stock notification, but not me or the clien receive the order confirmation, in the email logs they are absent.

Any step to check/verify/debug the problem?


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4 minutes ago, freeman78 said:


it seems it's a bug related to the payplug (and similar gatweway) with mailaerts 2.3.1

They have fixed but still not rolled out the upgrade, hope it will be done ASAP!

Thanks for the kindness ❤️

Best of luck.

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  • 10 months later...

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