PayPal Express returning with confusing information

[MightyMouseofGod]

After paying by PayPal Express checkout my customers are confused by having to choose a payment method again (screenshot attached). I've searched the things I can configure and can't see anything obvious.

I'm using PayPal v5.4.7 on Prestashop 1.7.8.2.

It worked fine on an older version of the site with a slightly older version of the same PayPal module but the old site had the classic theme whereas the new site has a purchased theme.

The test site is at

https://www.soocool.co.uk/test/

Any ideas where I might start looking?

Thanks

Debbie

[202ecommerce]

Hello @MightyMouseofGod; 

Thank you for your message. 

Has your customer's order been validated? 

I recommend that you contact our support team, they will help you find where the problem may come from.

Best regards, 

Team 202