pullidea-dev Posted December 21, 2021 Share Posted December 21, 2021 Hello, everybody. One of my friend sent a screenshot which shows his account is banned. How to reactivate it? Or how to close it? Thank you. Link to comment Share on other sites More sharing options...
0 ComGrafPL Posted December 21, 2021 Share Posted December 21, 2021 This https://www.prestashop.com/forums/contact/ Or better ask any moderator. Link to comment Share on other sites More sharing options...
0 endriu107 Posted December 21, 2021 Share Posted December 21, 2021 If he was banned there was a reason for that... Link to comment Share on other sites More sharing options...
0 razaro Posted December 21, 2021 Share Posted December 21, 2021 Could be an error also, there are a lot of spam accounts so it could be banned by accident. It is less likely and probably there is a reason. So can you share your friend username ? Can be reactivated by Community manager if needed. 1 Link to comment Share on other sites More sharing options...
0 pullidea-dev Posted December 23, 2021 Author Share Posted December 23, 2021 username: pullidea Link to comment Share on other sites More sharing options...
0 razaro Posted December 23, 2021 Share Posted December 23, 2021 I can not see posts because it got deleted after 3 days after getting banned I think. So not sure exact reason, what you/your friend have posted? Maybe some advertising but still. I can not remember seeing that username maybe @endriu107 you come across some post ? Link to comment Share on other sites More sharing options...
0 endriu107 Posted December 23, 2021 Share Posted December 23, 2021 I dayly ban a lot of spammers account, didn't remember all. If it was me, for sure all this user posts had spam content or it was multiaccount. Now it's doesn't matter, for sure moderator who taked action on this account has reason for that and we have to believe it was good decision. 1 Link to comment Share on other sites More sharing options...
0 ComGrafPL Posted December 23, 2021 Share Posted December 23, 2021 If i may. Recently user above pullidea-dev change his nickname from raudsepp. Now his asking about "friend" account called pullidea. Maybe it was just multi account. Multi gets auto ban? Link to comment Share on other sites More sharing options...
0 endriu107 Posted December 23, 2021 Share Posted December 23, 2021 One account for one user is enought, so if someone create few accounts moderators will block them. 1 Link to comment Share on other sites More sharing options...
Question
pullidea-dev
Hello, everybody.
One of my friend sent a screenshot which shows his account is banned.
How to reactivate it? Or how to close it?
Thank you.
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