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Description & Summary Text Box are missing


kdash1228
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  • 1 month later...

I have exactly the same problem with PS1.7.8.2. I have disabled and removed most modules, so I am ruuning on just core modules. But I do have 2 themes installed plus the classic default (3 themes). Maybe its a clash of themes?, maybe overides

Did you sort out the problem.

Can you share the steps taken to overcome it.

What does 'check in ignite mode' mean.

Edited by gray
add check in ignite mode and video added (see edit history)

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@gray - "ignite mode" might be spelled wrong. SmartDataSoft may have meant to type "incognito mode".

Honestly, I did not do anything specific to fix the issue other than log out & log back in.

Here is what I would try:

1. Load prestashop back store in Incognito mode

2. Clear cache in Prestashop

3. Right click in browser > Inspect > Application > Storage > "Clear Site Data"

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