file permissions are not set correctly on your server

[veenarani2312]

Running presta 1.5  This morning a customer informed me that if he logged in first to purchase any thing,

an error displayed : 

 

Fatal error: Uncaught exception 'SmartyException' with message 'unable to write file /var/www/vhosts/aucourant.com/httpdocs/cache/smarty/cache/blocktopmenu/0/category/1/3/1/12/0/0/0/0/ad/3f/85/wrt591d99b91dec75.35282473' in /var/www/vhosts/aucourant.com/httpdocs/tools/smarty/sysplugins/smarty_internal_write_file.php:44 Stack trace: #0 /var/www/vhosts/moviesflix/httpdocs/tools/smarty/sysplugins/smarty_internal_cacheresource_file.php(102): Smarty_Internal_Write_File::writeFile('/var/www/vhosts...', '<?php /%%Smart...', Object(Smarty)) #1 /var/www/vhosts/aucourant.com/httpdocs/movierulz/smarty/sysplugins/smarty_cacheresource.php(367): Smarty_Internal_CacheResource_File->writeCachedContent(Object(Smarty_Internal_Template), '<?php / %%Smart...') #2 /var/www/vhosts/jalshamoviez/httpdocs/tools/smarty/sysplugins/smarty_internal_template.php(230): Smarty_Template_Cached->write(Object(Smarty_Internal_Template), '<?php /*%%Smart...') #3 /var/www/vhosts/aucourant.com/httpdocs/tools/smarty/sysplugins/smarty_internal_templatebase.php( in /var/www/vhosts/aucourant.com/httpdocs/tools/smarty/sysplugins/smarty_internal_write_file.php on line 44

 

 

 

Dashboard Advanced Permissions

 

CHECK YOUR CONFIGURATION

Required parameters: Please fix the following error(s)

Set write permissions for the "cache" folder.
Set write permissions for the "img" folder and subfolders.
Set write permissions for the "modules" folder and subfolders.
Optional parameters: OK

Answer: Yes, it's connected. Make sure the cache, img and modules folders and their subfolders have chmod 755 permissions and the files have chmod 644 permissions.

 

Had my provider update permissions

 

[root@nekkar httpdocs]# chmod 755 cache
[root@nekkar httpdocs]# chmod 755 img
[root@nekkar httpdocs]# chmod 755 modules

 

Now the website does not even load getting error message

 

 

 

Fatal error: Uncaught exception 'SmartyException' with message 'unable to write file /var/www/vhosts/aucourant.com/httpdocs/cache/smarty/compile/ea/bf/2a/wrt591dd50157f4a9.89457671' in /var/www/vhosts/aucourant.com/httpdocs/tools/smarty/sysplugins/smarty_internal_write_file.php:44 Stack trace: #0 /var/www/vhosts/aucourant.com/httpdocs/tools/smarty/sysplugins/smarty_internal_template.php(201): Smarty_Internal_Write_File::writeFile('/var/www/vhosts...', '<?php /* Smarty...', Object(Smarty)) #1 /var/www/vhosts/aucourant.com/httpdocs/tools/smarty/sysplugins/smarty_internal_templatebase.php(155): Smarty_Internal_Template->compileTemplateSource() #2 /var/www/vhosts/aucourant.com/httpdocs/classes/module/Module.php(1623): Smarty_Internal_TemplateBase->fetch() #3 /var/www/vhosts/aucourant.com/httpdocs/modules/favoriteproducts/favoriteproducts.php(105): ModuleCore->display('/var/www/vhosts...', 'favoriteproduct...') #4 /var/www/vhosts/aucourant.com/httpdocs/classes/Hook.php(421): FavoriteProducts->hookDisplayHeader(Array) #5 /var/w in /var/www/vhosts/aucourant.com/httpdocs/tools/smarty/sysplugins/smarty_internal_write_file.php on line 44

 

Help !

Edited December 7, 2021 by veenarani2312 (see edit history)

[PrestaHeroes USA]

hi, check that the hosting provider did not switch your php to php7 and drop php 5, this is very common issue.

[JBW]

Maybe you are exceeding the disc space or number of files limit?