Paypal error 500 - cart changed since the last checkout

[Falcaol]

Bonjour,

Je suis sous Prestashop 1.6.1.18 , Paypal est en 3.11.6 et ma version PHP est en 5.6

Lorsque j'achète sur mon site, a la fin de la transaction je tombe sur une erreur 500 et lorsque je refresh ce message d'erreur apparait 

Quote

 

Error occurred:

Veuillez contacter le marchant:

<b>PayPal response:</b>

BILLINGAGREEMENTACCEPTEDSTATUS -> 0

CHECKOUTSTATUS -> PaymentActionCompleted

TIMESTAMP -> 2021-11-15T09:18:36Z

EMAIL -> [email protected]

PAYERID -> VSAHKY4ZYPXJ2

PAYERSTATUS -> verified

FIRSTNAME -> 

LASTNAME ->

COUNTRYCODE -> BE

SHIPTONAME ->

SHIPTOSTREET -> 

SHIPTOCITY -> 

SHIPTOZIP -> 

SHIPTOCOUNTRYCODE -> BE

SHIPTOPHONENUM -> 071463400

SHIPTOCOUNTRYNAME -> Belgium

ADDRESSSTATUS -> Confirmed

CURRENCYCODE -> EUR

AMT -> 0.01

ITEMAMT -> 0.01

SHIPPINGAMT -> 0.00

HANDLINGAMT -> 0.00

TAXAMT -> 0.00

INSURANCEAMT -> 0.00

SHIPDISCAMT -> 0.00

TRANSACTIONID -> 2W507253DM3427109

INSURANCEOPTIONOFFERED -> false

L_NAME0 -> test

L_NAME1 -> RETRAIT EN MAGASIN

L_NUMBER0 -> 2259

L_NUMBER1 -> 1

L_QTY0 -> 1

L_QTY1 -> 1

L_TAXAMT0 -> 0.00

L_TAXAMT1 -> 0.00

L_AMT0 -> 0.01

L_AMT1 -> 0.00

L_DESC0 -> ...

PAYMENTREQUEST_0_CURRENCYCODE -> EUR

PAYMENTREQUEST_0_AMT -> 0.01

PAYMENTREQUEST_0_ITEMAMT -> 0.01

PAYMENTREQUEST_0_SHIPPINGAMT -> 0.00

PAYMENTREQUEST_0_HANDLINGAMT -> 0.00

PAYMENTREQUEST_0_TAXAMT -> 0.00

PAYMENTREQUEST_0_INSURANCEAMT -> 0.00

PAYMENTREQUEST_0_SHIPDISCAMT -> 0.00

PAYMENTREQUEST_0_TRANSACTIONID -> 2W507253DM3427109

PAYMENTREQUEST_0_SELLERPAYPALACCOUNTID -> [email protected]

PAYMENTREQUEST_0_INSURANCEOPTIONOFFERED -> false

PAYMENTREQUEST_0_SHIPTONAME -> 

PAYMENTREQUEST_0_SHIPTOSTREET ->

PAYMENTREQUEST_0_SHIPTOCITY -> 

PAYMENTREQUEST_0_SHIPTOZIP -> 

PAYMENTREQUEST_0_SHIPTOCOUNTRYCODE -> BE

PAYMENTREQUEST_0_SHIPTOPHONENUM -> 

PAYMENTREQUEST_0_SHIPTOCOUNTRYNAME -> Belgium

PAYMENTREQUEST_0_ADDRESSSTATUS -> Confirmed

L_PAYMENTREQUEST_0_NAME0 -> test

L_PAYMENTREQUEST_0_NAME1 -> RETRAIT EN MAGASIN

L_PAYMENTREQUEST_0_NUMBER0 -> 2259

L_PAYMENTREQUEST_0_NUMBER1 -> 1

L_PAYMENTREQUEST_0_QTY0 -> 1

L_PAYMENTREQUEST_0_QTY1 -> 1

L_PAYMENTREQUEST_0_TAXAMT0 -> 0.00

L_PAYMENTREQUEST_0_TAXAMT1 -> 0.00

L_PAYMENTREQUEST_0_AMT0 -> 0.01

L_PAYMENTREQUEST_0_AMT1 -> 0.00

L_PAYMENTREQUEST_0_DESC0 -> ...

PAYMENTREQUESTINFO_0_TRANSACTIONID -> 2W507253DM3427109

PAYMENTREQUESTINFO_0_ERRORCODE -> 0

Cart changed since the last checkout express, please make a new Paypal checkout payment

 

Le paiement est bien effectué, je suis bien débité et l'argent est bien envoyé au compte Paypal 

J'ai essayé pas mal de solution ( permission du dossier paypal en 755, désinstallé eBay, ...) mais rien ne fonctionne ... Pourriez-vous m'aider s'il vous plait ? 

 

Falcaol

 

Edited November 15, 2021 by Falcaol (see edit history)

[Falcaol]

Je viens d'activer le mode développeur, je recois ce message 

Fatal error: Uncaught exception 'ImagickException' with message 'WriteBlob Failed `/home/telecoms/www/ps/cache/tcpdf/mska_18e1796546533ad049d4896157c88d67' @ error/png.c/MagickPNGErrorHandler/1643' in /home/telecoms/www/ps/tools/tcpdf/tcpdf.php:8618 Stack trace: #0 /home/telecoms/www/ps/tools/tcpdf/tcpdf.php(8618): Imagick->writeimage('/home/telecoms/...') #1 /home/telecoms/www/ps/tools/tcpdf/tcpdf.php(8078): TCPDF->ImagePngAlpha('/home/telecoms/...', 11.121833333333, -26.852305555556, 230, 116, 69.947318007664, 35.277777777778, 'PNG', '', 'B', false, 300, '', '18e1796546533ad...') #2 /home/telecoms/www/ps/tools/tcpdf/tcpdf.php(23818): TCPDF->Image('/home/telecoms/...', 11.121833333333, -26.852305555556, 69.947318007664, 35.277777777778, '', '', 'B', false, 300, '', false, false, 0, false, false, true) #3 /home/telecoms/www/ps/tools/tcpdf/tcpdf.php(23214): TCPDF->openHTMLTagHandler(Array, 2, true) #4 /home/telecoms/www/ps/tools/tcpdf/tcpdf.php(6724): TCPDF->writeHTML('<cssarray>a:0:{...', true, false, true, true, '') #5 / in /home/telecoms/www/ps/tools/tcpdf/tcpdf.php on line 8618 

[Falcaol]

Problème résolu ! 

Si jamais quelqu'un a besoin 

J'ai remplacé le dossier /cache/tcpdf par celui d'origine ( J'ai retéléchargé PS 1.6.1.18 ) 

Et j'ai changé la permission du fichier /tools/tcpdf/tcpdf.php en 755