Jump to content

Facet search by category doesn't display all products - it is fixed after refresh


Cytrynka46

Recommended Posts

Hello,

I use facet search to enable filtering products by category. Recently I added new product to category "Orto" - it is configured the same way as others.

  1. Facet search displays Orto(6).
  2. When I select Orto checkbox, it changes to Orto(5) and display only 5 products, without the newest one, which also belongs to category. Order of the categories is mixed.
  3. After refreshing page I see again Orto(6) on facet search and all 6 products. Order of categories is correct again (by name).

I tried:

  • change category of the product to Y and back to X
  • clear cache in facet search module
  • rebuild index in facet search module
  • enable and disable cache in facet search module
  • upgrade facet search module
  • clear browser cache

I use:

  • facet search v2.2.1 
  • Prestashop 1.7.4.4
  • PHP 7.1.33

Is it a bug? Can I do something to fix it?

step1.png

step2.png

step3.png

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...