rahat Posted August 23, 2021 Share Posted August 23, 2021 Hi, front end of the website is working but backend is not working. Getting the following error messages --- Warning: include(/home1/b/public_html/b/vendor/composer/../symfony/symfony/src/Symfony/Component/Debug/Debug.php): failed to open stream: No such file or directory in /home1/b/public_html/belle/vendor/composer/ClassLoader.php on line 440 Warning: include(/home1/b/public_html/belle/vendor/composer/../symfony/symfony/src/Symfony/Component/Debug/Debug.php): failed to open stream: No such file or directory in /home1/b/public_html/belle/vendor/composer/ClassLoader.php on line 440 Warning: include(): Failed opening '/home1/b/public_html/belle/vendor/composer/../symfony/symfony/src/Symfony/Component/Debug/Debug.php' for inclusion (include_path='/home1/b/public_html/belle/tools/htmlpurifier/standalone:/home1/b/public_html/belle/vendor/pear/pear_exception:/home1/b/public_html/belle/vendor/pear/console_getopt:/home1/b/public_html/belle/vendor/pear/pear-core-minimal/src:/home1/b/public_html/belle/vendor/pear/archive_tar:.:/opt/cpanel/ea-php70/root/usr/share/pear') in /home1/b/public_html/belle/vendor/composer/ClassLoader.php on line 440 Fatal error: Uncaught Error: Class 'Symfony\Component\Debug\Debug' not found in /home1/b/public_html/belle/admin790bmkd4t/index.php:75 Stack trace: #0 {main} thrown in /home1/b/public_html/belle/admin790bmkd4t/index.php on line 75 Link to comment Share on other sites More sharing options...
endriu107 Posted August 23, 2021 Share Posted August 23, 2021 Did you check is this file mentioned in warning on your server? Link to comment Share on other sites More sharing options...
rahat Posted August 23, 2021 Author Share Posted August 23, 2021 Which file? Debug.pho? Link to comment Share on other sites More sharing options...
rahat Posted August 24, 2021 Author Share Posted August 24, 2021 anyone? Link to comment Share on other sites More sharing options...
Lou1234 Posted August 24, 2021 Share Posted August 24, 2021 Could you please capture the snapshot of the issue? Also, did you mention Error 500 right? Link to comment Share on other sites More sharing options...
rahat Posted August 24, 2021 Author Share Posted August 24, 2021 Yes error 500 Link to comment Share on other sites More sharing options...
rahat Posted August 24, 2021 Author Share Posted August 24, 2021 57 minutes ago, Lou1234 said: Could you please capture the snapshot of the issue? Also, did you mention Error 500 right? include(/home1/b/public_html/b/vendor/composer/../symfony/symfony/src/Symfony/Component/Debug/Debug.php): failed to open stream: No such file or directory in /home1/b/public_html/belle/vendor/composer/ClassLoader.php on line 440 Warning: include(/home1/b/public_html/belle/vendor/composer/../symfony/symfony/src/Symfony/Component/Debug/Debug.php): failed to open stream: No such file or directory in /home1/b/public_html/belle/vendor/composer/ClassLoader.php on line 440 Warning: include(): Failed opening '/home1/b/public_html/belle/vendor/composer/../symfony/symfony/src/Symfony/Component/Debug/Debug.php' for inclusion (include_path='/home1/b/public_html/belle/tools/htmlpurifier/standalone:/home1/b/public_html/belle/vendor/pear/pear_exception:/home1/b/public_html/belle/vendor/pear/console_getopt:/home1/b/public_html/belle/vendor/pear/pear-core-minimal/src:/home1/b/public_html/belle/vendor/pear/archive_tar:.:/opt/cpanel/ea-php70/root/usr/share/pear') in /home1/b/public_html/belle/vendor/composer/ClassLoader.php on line 440 Fatal error: Uncaught Error: Class'Symfony\Component\Debug\Debug' not found in /home1/b/public_html/belle/admin790bmkd4t/index.php:75 Stack trace: #0 {main} thrown in/home1/b/public_html/belle/admin790bmkd4t/index.php on line 75 Link to comment Share on other sites More sharing options...
rahat Posted August 25, 2021 Author Share Posted August 25, 2021 anyone? Link to comment Share on other sites More sharing options...
ComGrafPL Posted August 25, 2021 Share Posted August 25, 2021 Did you update, install any module before error? Link to comment Share on other sites More sharing options...
rahat Posted August 25, 2021 Author Share Posted August 25, 2021 no Link to comment Share on other sites More sharing options...
rahat Posted August 25, 2021 Author Share Posted August 25, 2021 4 minutes ago, ComGrafPL said: Did you update, install any module before error? no Link to comment Share on other sites More sharing options...
ComGrafPL Posted August 25, 2021 Share Posted August 25, 2021 3 minutes ago, rahat said: no Could you check if you have this folder / location in your files: ( src folder ) httpdocs/src/Core/ContainerBuilder.php Link to comment Share on other sites More sharing options...
rahat Posted August 25, 2021 Author Share Posted August 25, 2021 9 minutes ago, ComGrafPL said: Could you check if you have this folder / location in your files: ( src folder ) httpdocs/src/Core/ContainerBuilder.php Yes I have Link to comment Share on other sites More sharing options...
rahat Posted August 26, 2021 Author Share Posted August 26, 2021 any luck? Link to comment Share on other sites More sharing options...
Shabab Posted August 26, 2021 Share Posted August 26, 2021 Hi, After Prestashop update , this issue occur? Link to comment Share on other sites More sharing options...
rahat Posted August 26, 2021 Author Share Posted August 26, 2021 22 hours ago, ComGrafPL said: Did you update, install any module before error? 2 minutes ago, Shabab said: Hi, After Prestashop update , this issue occur? no. We did not do any updates Link to comment Share on other sites More sharing options...
Shabab Posted August 26, 2021 Share Posted August 26, 2021 You have missing class that's why issue is occurring. Link to comment Share on other sites More sharing options...
rahat Posted August 26, 2021 Author Share Posted August 26, 2021 7 hours ago, Shabab said: You have missing class that's why issue is occurring. which class? I am not sure what is happening? Link to comment Share on other sites More sharing options...
musicmaster Posted August 26, 2021 Share Posted August 26, 2021 Those error messages say that files are missing. So the obvious next step would be to check whether they are there. If not you need to copy them from another installation. In that case I would advise to make a fresh installation of the same PS version and copy the classes, controllers, src and vendor directories from that installation over your installation as more file could be missing. Link to comment Share on other sites More sharing options...
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