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Automatic emails not sending PS

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Posted (edited)


I have following problem - if I make an order in my prestashop, I receive confirmation email about the order. However, I receive no follow up emails - e.g. information for the payment, or information that the items were send. Even if I click in the detail of the order to send the email again, nothing is delivered to my email.

Does someone have some idea what could be wrong?

Edited by tintina125 (see edit history)

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  • tintina125 changed the title to Automatic emails not sending PS

Sam here, PS

Sends test email and automaic emails to admins but does not send emails to customers.

Replaced Mail Alert (mailalert) module to ps_emailalerts but no results.

Set up SMTP and now it sends automatic emails to customers but no to admins.

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