ERROR 500 del mio e-commerce

[SIMONE86]

Buonasera, dopo aver aggiornato 3 moduli, mi sembra prestashop checkout, facebook pixel e un altro non riesco più ad accedere al mio e-commerce, sia nel backoffice sia nel frontoffice. Non so cosa fare, grazie mille per le risposte

[ziobudda]

edita il file config.php e setta a TRUE la variabile DEBUG. Ora dovresti riuscire a vedere l'errore che ti causa il 500.

M.

 

[Tiziana90]

anche io ho lo stesso problema. in modalità debug mi fa accedere non mi dà errori ma mi fa accedere al bo. a cosa è dovuto?

[ziobudda]

Se togli la modalità DEBUG e guardi nei file di error log del webserver, cosa ti dice ?

M.

 

[Tiziana90]

[2021-07-06 11:53:56] doctrine.DEBUG: SELECT name FROM pscn_module WHERE active = 1 [] []
[2021-07-06 11:53:56] translation.WARNING: Translation not found. {"id":"Name is required","domain":"messages","locale":"it-IT"} []

TANTISSIME TRADUZIONI ma conyando che ho iniziato ieri ci sta
 

e poi questi

[2021-07-06 11:54:00] php.INFO: User Deprecated: Implementing "Symfony\Component\HttpKernel\DataCollector\DataCollectorInterface" without the "reset()" method is deprecated since Symfony 3.4 and will be unsupported in 4.0 for class "Csa\Bundle\GuzzleBundle\DataCollector\GuzzleCollector". {"exception":"[object] (ErrorException(code: 0): User Deprecated: Implementing \"Symfony\\Component\\HttpKernel\\DataCollector\\DataCollectorInterface\" without the \"reset()\" method is deprecated since Symfony 3.4 and will be unsupported in 4.0 for class \"Csa\\Bundle\\GuzzleBundle\\DataCollector\\GuzzleCollector\". at ..............

[2021-07-06 11:54:00] php.INFO: User Deprecated: Creating Doctrine\ORM\Mapping\UnderscoreNamingStrategy without making it number aware is deprecated and will be removed in Doctrine ORM 3.0. {"exception":"[object] (ErrorException(code: 0): User Deprecated: Creating Doctrine\\ORM\\Mapping\\UnderscoreNamingStrategy without making it number aware is deprecated and will be removed in Doctrine ORM 3.0. at .............................

[2021-07-06 11:54:01] request.INFO: Matched route "admin_common_notifications". {"route":"admin_common_notifications","route_parameters":{"_controller":"PrestaShopBundle\\Controller\\Admin\\CommonController::notificationsAction","_legacy_controller":"AdminCommon","_legacy_link":"AdminCommon","_route":"admin_common_notifications"},"request_uri".........................................

[2021-07-06 11:54:01] security.DEBUG: Read existing security token from the session. {"key":"_security_main","token_class":"Symfony\\Component\\Security\\Core\\Authentication\\Token\\UsernamePasswordToken"} []
[2021-07-06 11:54:01] security.DEBUG: User was reloaded from a user provider. {"provider":"PrestaShopBundle\\Security\\Admin\\EmployeeProvider","userna................"} []

[2021-07-06 11:54:02] php.INFO: User Deprecated: Creating Doctrine\ORM\Mapping\UnderscoreNamingStrategy without making it number aware is deprecated and will be removed in Doctrine ORM 3.0. {"exception":"[object] (ErrorException(code: 0): User Deprecated: Creating Doctrine\\ORM\\Mapping\\UnderscoreNamingStrategy without making it number aware is deprecated and will be removed in Doctrine ORM 3.0. at /web/htdocs/www,....................................
[2021-07-06 11:54:02] php.INFO: User Deprecated: Implementing "Symfony\Component\HttpKernel\DataCollector\DataCollectorInterface" without the "reset()" method is deprecated since Symfony 3.4 and will be unsupported in 4.0 for class "Csa\Bundle\GuzzleBundle\DataCollector\GuzzleCollector". {"exception":"[object] (ErrorException(code: 0): User Deprecated: Implementing \"Symfony\\Component\\HttpKernel\\DataCollector\\DataCollectorInterface\" without the \"reset()\" method is deprecated since Symfony 3.4 and will be unsupported in 4.0 for class \"Csa\\Bundle\\GuzzleBundle\\DataCollector\\GuzzleCollector\". at ...........................
[2021-07-06 11:54:02] security.DEBUG: Stored the security token in the session. {"key":"_security_main"} []
 

[PrestaServicePro]

Ciao,
qual è la versione di shop e PHP che usi?

[Tiziana90]

Non è un problema di php, è la prima cosa che ho pensato.
php 7.3

ps 1.7.7.5

Provato anche con 7.2 e 7.4 ma niente