Shopping Carts -> Non ordered

[hzouba]

Hello,

Prestashop : 1.7.7.4

These steps bellow will generate a problem :

1 - When an order is placed

2 - Change the status to "Processing in progress"

3 - The client will receive an email for the changing status

4 - In this email click the "Guest Tracking" link

5 - You will be oriented to a page where you have to put the order reference and the email associated to the order

6 - After that you will be redirected to the login page, you have to put the email and the password

7 - Here there is two cases : first one is you will be oriented to the order history page and you will see the history table, second case you could receive this message : “You have not placed any order” , even if you already have an active order !

8 - Now go to BO > Orders > Shopping Carts

9 - First line displays in the Order ID column a status "Non ordered" and in the Total column this price $0.00 !!

10 - Keep repeating from step 4 to 9 the same line will be added.

Is anyone getting this case ?