Jump to content

Customer are able to place orders for products out of stock


juanjico

Recommended Posts

Hello,

Using PS 1.6.

We just noticed that in some circumstances, some customers are able to place orders with more quantities that are in stock for some products.

For example, just right now, a customer placed an order for 10pcs of a product. But we only have 1pcs available. We are using advanced stock management and have the option to deny orders if no stock:

imagen.png.d24de420a1decbb594aecb3ba1bee1c5.png

 

On other occasions, we tried to place an order in the same circumstances, and the cart don't allow us to continue the process and ask us to remove the product or change quantities.

 

Investigating further more, we noticed that the cart for this order was created one month ago, when we have enough stock:

imagen.png.dd29eba5d510b7c52ddfbf036216aec5.png

 

So, it's possible that a customer can place an order with not enough stock if the customer added the quantity to the cart when the product had enough stock ?

We will try this in our development environment, but we want to know if this was happened before to other users.

Thanks!

 

 

 

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...