nxr Posted May 28, 2021 Share Posted May 28, 2021 (edited) Hi I found the issue about err_too_many_redirects. It happen only in Back office, when go to some menu after loged in. I have clear my cookies and I will can to access every menu This is after loged in This is when I click on some menu in back office My environment - Prestashop version 1.7.4 - Apache2 - Ubuntu 16.04.7 LTS - EC2 Server - Database Mysql Thank you Edited May 28, 2021 by nxr (see edit history) Link to comment Share on other sites More sharing options...
musicmaster Posted May 28, 2021 Share Posted May 28, 2021 Often Too many redirects is associated with SSL. Link to comment Share on other sites More sharing options...
El Patron Posted June 1, 2021 Share Posted June 1, 2021 rename .htaccess to _.thaccess and see if issue persists. if it solves then go to seo & urls, there you can disable and then renable friendly url's, this will regenerate the .htaccess file. 1 Link to comment Share on other sites More sharing options...
nxr Posted June 4, 2021 Author Share Posted June 4, 2021 On 5/29/2021 at 3:08 AM, musicmaster said: Often Too many redirects is associated with SSL. Hi musicmaster, How can I check it. Now I'm using SSL from Imperva. Thank you Link to comment Share on other sites More sharing options...
nxr Posted June 4, 2021 Author Share Posted June 4, 2021 On 6/2/2021 at 12:16 AM, El Patron said: rename .htaccess to _.thaccess and see if issue persists. if it solves then go to seo & urls, there you can disable and then renable friendly url's, this will regenerate the .htaccess file. Hi El Patron, I've just try this way seem it not solve my issue. Thank you Link to comment Share on other sites More sharing options...
musicmaster Posted June 4, 2021 Share Posted June 4, 2021 4 hours ago, nxr said: Hi musicmaster, How can I check it. Now I'm using SSL from Imperva. Thank you Start by looking for http: links Link to comment Share on other sites More sharing options...
El Patron Posted June 4, 2021 Share Posted June 4, 2021 post in job offers to get someone to help 'hands on', there are some very good freelancers that can solve this quickly and 'quietly'. I recommend for less technical to develop a good relationship with a developer or better yet an agency. happy ps'ing Link to comment Share on other sites More sharing options...
CedCommerce Team Posted June 7, 2021 Share Posted June 7, 2021 HI, that need to check properly by code as there may be many reasons for that => cookies => redirections due to http and https => any routing override if you allow us we can check for you Link to comment Share on other sites More sharing options...
nxr Posted June 8, 2021 Author Share Posted June 8, 2021 18 hours ago, CedCommerce Team said: HI, that need to check properly by code as there may be many reasons for that => cookies => redirections due to http and https => any routing override if you allow us we can check for you Thank you for you suggestions, I try to debuging it. And look like it happen about token, cookies https://preprod.mysite.com/admin/index.php/security/compromised It try to redirects to many times. Status Code URL IP Page Type Redirect Type Redirect URL 302 https://preprod.mysite.com/admin/index.php/module/manage?_token=kJf6JI8njgHwAiuOylOc7Kg5_Erc9Oh6mRUMDCUOoVs 2.0.2.1 server_redirect temporary https://preprod.mysite.com/admin/index.php/security/compromised?uri=https%253A%252F%252Fpreprod.mysite.com%252Fadmin%252Findex.php%252Fmodule%252Fmanage%253F&_token=pYz-E3c4QUiuwLl-qwczfQA0u9rMhZcX59VRqpp72v0 302 https://preprod.mysite.com/admin/index.php/security/compromised?uri=https%253A%252F%252Fpreprod.mysite.com%252Fadmin%252Findex.php%252Fmodule%252Fmanage%253F&_token=pYz-E3c4QUiuwLl-qwczfQA0u9rMhZcX59VRqpp72v0 2.0.2.1 server_redirect temporary https://preprod.mysite.com/admin/index.php/security/compromised?uri=https%253A%252F%252Fpreprod.mysite.com%252Fadmin%252Findex.php%252Fsecurity%252Fcompromised%253F&_token=CxB9WtC7ZGTYi-ouk4RxtThowbLK_geStZ6tKDXiyyA 302 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https://preprod.mysite.com/admin/index.php/security/compromised?uri=https%253A%252F%252Fpreprod.mysite.com%252Fadmin%252Findex.php%252Fsecurity%252Fcompromised%253F&_token=LIlDMYTvCqEpSILUNKlQyM4PX57A8NW8b8A010tVmzw 2.0.2.1 server_redirect temporary https://preprod.mysite.com/admin/index.php/security/compromised?uri=https%253A%252F%252Fpreprod.mysite.com%252Fadmin%252Findex.php%252Fsecurity%252Fcompromised%253F&_token=El3a735LjutAiOIkk6xH6yNtbq1nNIqR7TzWTr0ThBQ 302 https://preprod.mysite.com/admin/index.php/security/compromised?uri=https%253A%252F%252Fpreprod.mysite.com%252Fadmin%252Findex.php%252Fsecurity%252Fcompromised%253F&_token=El3a735LjutAiOIkk6xH6yNtbq1nNIqR7TzWTr0ThBQ 2.0.2.1 server_redirect temporary https://preprod.mysite.com/admin/index.php/security/compromised?uri=https%253A%252F%252Fpreprod.mysite.com%252Fadmin%252Findex.php%252Fsecurity%252Fcompromised%253F&_token=e_bDZjxm8YVmKMhvpf90Ok1NSmPSHFea1lQa15CweSc 302 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https://preprod.mysite.com/admin/index.php/security/compromised?uri=https%253A%252F%252Fpreprod.mysite.com%252Fadmin%252Findex.php%252Fsecurity%252Fcompromised%253F&_token=XWfmwXBKZmOLetEQzXPlFGTOcRycuLFlc2PSkOYZgF0 2.0.2.1 server_redirect temporary https://preprod.mysite.com/admin/index.php/security/compromised?uri=https%253A%252F%252Fpreprod.mysite.com%252Fadmin%252Findex.php%252Fsecurity%252Fcompromised%253F&_token=l2tw-CU808EWrpCkHcq1ykzqwFYL2hnwo0cXU2OLBRs 302 https://preprod.mysite.com/admin/index.php/security/compromised?uri=https%253A%252F%252Fpreprod.mysite.com%252Fadmin%252Findex.php%252Fsecurity%252Fcompromised%253F&_token=l2tw-CU808EWrpCkHcq1ykzqwFYL2hnwo0cXU2OLBRs 2.0.2.1 server_redirect temporary https://preprod.mysite.com/admin/index.php/security/compromised?uri=https%253A%252F%252Fpreprod.mysite.com%252Fadmin%252Findex.php%252Fsecurity%252Fcompromised%253F&_token=X2rOyPDQabw-4J_mSsE67KRG6wOoukpztnR_Vf2kK60 Link to comment Share on other sites More sharing options...
prestacoco Posted September 13 Share Posted September 13 It is old but I just encountered the same problem. I solved it by creating a folder to store the sessions in the server. I noticed it by enabling the debug mode and I add messages like cannot write sessions in file /home/test/sessions/eaphp74/sess_****. And I did not have a /home/test/sessions/eaphp74 folder. Link to comment Share on other sites More sharing options...
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