B-Latitude Posted April 10, 2021 Share Posted April 10, 2021 Hello, I have a problem withpaypal plus. I can use paypal from the product page or the recap page with the yellew button that redirects me to the paypal module. However, If I select paypal plus as payment method in the order page the following appears saying it will redirect you in a few seconds but it does not. I have also a Problem with protocol violation in the third screenshot. I have seen this problem in other forums but it seems confusing still. PS: Yes, the module is in production, not sandbox. Yes, I made a payment that was validated by paypal and the test customer using the paypal pay yellow button in the summary page. Yes all the enablers for paypal are green in th BO. Thanks in advance for the support. B-Latitude Link to comment Share on other sites More sharing options...
Nickz Posted April 10, 2021 Share Posted April 10, 2021 6 hours ago, B-Latitude said: redirects me to the paypal module. Which one or does only one exist? I would anyway use a different provider, PP is too expensive. Klarna, Stripe are better IMHO Link to comment Share on other sites More sharing options...
B-Latitude Posted April 10, 2021 Author Share Posted April 10, 2021 1 hour ago, Nickz said: Which one or does only one exist? I would anyway use a different provider, PP is too expensive. Klarna, Stripe are better IMHO Only one module exists. the only moment it does not work is on the ordering page, when you select the address, delivery method etc... For the others, I plan to incorporate them, but today the main problem is the pool of potential customers are using paypal on regular basis (Germany is very fond of paypal...) Is there a problem with the paypal module in general? I did not change anything in the site so far outside of the basic stuff. Regards Link to comment Share on other sites More sharing options...
Nickz Posted April 10, 2021 Share Posted April 10, 2021 53 minutes ago, B-Latitude said: Is there a problem with the paypal module in general? No idea. Have you read this> https://www.paypal.com/us/smarthelp/article/how-do-i-integrate-paypal-payments-standard-with-prestashop-ts1822 Link to comment Share on other sites More sharing options...
Yulia T. Posted April 12, 2021 Share Posted April 12, 2021 Hey B-Latitude, did you find a solution with PayPal redirection? I've got the same so it would be fine if you'd post here what you found. Kind regrads and thanks in advance Link to comment Share on other sites More sharing options...
202ecommerce Posted April 12, 2021 Share Posted April 12, 2021 Hello @B-Latitude, @Yulia T., Thank you for your messages. On the screenshot we can see the issue with the security policy of your server : https://developer.mozilla.org/en-US/docs/Web/HTTP/CSP Please fix it with your server provider. If the issue persists you have also check if PayPal Plus is enabled in your PayPal merchant account. It can be the reason of the error 403 on your screenshot. Please contact PayPal support team if you need some help for enabling PayPal Plus. I hope you will enjoy the module quickly after these changes. Have a nice day ! Regards, 202 ecommerce Link to comment Share on other sites More sharing options...
LSCC Posted October 27, 2021 Share Posted October 27, 2021 Had the same issue. The documention is really unclear on this. In my case I had a Pay Pal merchant account but you need a Pay Pay ->PLUS<- account. After upgrading my merchant account to paypal plus the issue went away. The process of upgrading to paypal plus starts here -> https://www.paypal.com/de/webapps/mpp/paypal-plus?_ga=1.56688490.1173028794.1605026855 Make sure you receive an e-mail saying "Welcome to Pay Pal Plus"... my first attempt was not successfully processed by Pay Pal but I got information that it was stuck... Overall took me 2 days to figure that out. Would be nice to update the module documentation to clearly state that a working Pay Pal Plus account is required. HTH 1 Link to comment Share on other sites More sharing options...
202ecommerce Posted October 28, 2021 Share Posted October 28, 2021 Hello @LSCC, Thank you for your message. We will see to make the documentation module clearer on this. Have a nice day, Regards, 202 ecommerce Link to comment Share on other sites More sharing options...
Casper_O Posted January 7, 2022 Share Posted January 7, 2022 I am seeing similar issues on a clients site, but they keep telling me that they do have a Paypal Plus. How can i validate, that their account is acually a Paypal Plus account? Link to comment Share on other sites More sharing options...
Nickz Posted January 8, 2022 Share Posted January 8, 2022 16 hours ago, Casper_O said: How can i validate, that their account is acually a Paypal Plus account? go to PayPal Plus and have a look and also check if in your PayPal merchant account if its enabled. Link to comment Share on other sites More sharing options...
Casper_O Posted February 6, 2022 Share Posted February 6, 2022 Client keep saying they did have PayPal+ - i asked them to "sign up" again and that fixed the issue. I wonder if its not possible to validate when you "Login" to the module if the account is really plus or not, that would really help many that face same issues. Link to comment Share on other sites More sharing options...
Nickz Posted February 7, 2022 Share Posted February 7, 2022 13 hours ago, Casper_O said: Client keep saying they did have PayPal+ - There are many payment gateways moreso every day there are new ones. Don't limit yourself to Paypal. Link to comment Share on other sites More sharing options...
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