/var/cpanel/php/sessions/ea-php72) failed: Permission denied (13)

[tank 9]

 

I created a test web site in a subdomain using Bluehost as my host.   Running Prestashop 1.7.7.2.    migrated data form my prestashop 1.4  site,  but now I get this error in back office, after enabling debug,  I can't use back office.   

No modules or templates were added,  just trying to get it to work in stock form.  Should I migrate to version 1.7.6 or is 1.7.7.2 recommended?   I prefer the order page layout on 1.7.7.2.   

Error

Notice: SessionHandler::gc(): ps_files_cleanup_dir: opendir(/var/cpanel/php/sessions/ea-php72) failed: Permission denied (13)

 

 

[musicmaster 705]

14 hours ago, tank said:

 

I created a test web site in a subdomain using Bluehost as my host.   Running Prestashop 1.7.7.2.    migrated data form my prestashop 1.4  site,  but now I get this error in back office, after enabling debug,  I can't use back office.   

No modules or templates were added,  just trying to get it to work in stock form.  Should I migrate to version 1.7.6 or is 1.7.7.2 recommended?   I prefer the order page layout on 1.7.7.2.   

Error

Notice: SessionHandler::gc(): ps_files_cleanup_dir: opendir(/var/cpanel/php/sessions/ea-php72) failed: Permission denied (13)

 

 

Did you ask your hosting provider? This doesn't look like a Prestashop directory.

[Rhobur 145]

This is an old complaint with solutions easy to find with a minimal search, e.g. https://www.prestashop.com/forums/topic/609679-opendirvarcpanelphpsessionsea-php56-failed-permission-denied-13/