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Big Problem


makyos

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Hello!
We are currenty having an image caching problem on our store.
Basically when we want to update the category banner, if there was an existing picture for that catergory already,
That image would always stay by default even though the new picture is present in the Prestashop settings.
For example: https://www.ecigareta.hr/hr/e-tekucina
On this page you can clearly see that the new picture (top) is here, but so is the old one (bottom) and we cannot get rid of it.
We cleared the cache, reset our server, basically we did everything we are able to do and yet nothing.
The same goes for every other scenario when we try to update a catergory with an existing banner.
If you could help us that would be awesome.
Thank you.    

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On 2/18/2021 at 4:09 PM, makyos said:

Hello!
We are currenty having an image caching problem on our store.
Basically when we want to update the category banner, if there was an existing picture for that catergory already,
That image would always stay by default even though the new picture is present in the Prestashop settings.
For example: https://www.ecigareta.hr/hr/e-tekucina
On this page you can clearly see that the new picture (top) is here, but so is the old one (bottom) and we cannot get rid of it.
We cleared the cache, reset our server, basically we did everything we are able to do and yet nothing.
The same goes for every other scenario when we try to update a catergory with an existing banner.
If you could help us that would be awesome.
Thank you.    

I see only one category picture. So your mentioning of "top" and "bottom" evades me.

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