BPP 1 Posted February 9 Posted February 9 Hi all, I hope you are all well? I have spent numerous weeks attempting to obtain direction from Prestashop on how to change my Addons sign In Email Address can someone tell me how to do this before I lose access to the current email address, thanks in advance kind regards Pat Share this post Link to post Share on other sites
joseantgv 1,106 Posted February 9 Posted February 9 @ttoine Can you help? Share this post Link to post Share on other sites
BPP 1 Posted March 6 Posted March 6 Prestashop Addons Sign In Email - General topics - PrestaShop Forums HI guys I am still unable to sign in to my Prestashop Addons account please help me I have modules that we purchasedd on behalf of clients that we no longer have access too. thanks kind regards Pat Share this post Link to post Share on other sites
joseantgv 1,106 Posted March 8 Posted March 8 En 6/3/2021 a las 1:24 AM, BPP dijo: Prestashop Addons Sign In Email - General topics - PrestaShop Forums HI guys I am still unable to sign in to my Prestashop Addons account please help me I have modules that we purchasedd on behalf of clients that we no longer have access too. thanks kind regards Pat Please contact PrestaShop at Twitter. Share this post Link to post Share on other sites
912921_1508424660 0 Posted March 10 Posted March 10 (edited) I'm facing exactly the same issue, even tho I'm logged in the top bar says "Log in" and if I click it I get redirected back to the homepage I tried chrome/ff/ie, clearing cache etc even from my mobile or another location, I paid for theme which doesnt work and I can't contact the developer to sort this out because I can't login to prestashop addons! very very frustrating! Edited March 10 by 912921_1508424660 (see edit history) Share this post Link to post Share on other sites
912921_1508424660 0 Posted March 11 Posted March 11 third day and still no interest in helping by prestashop customer service, well done guys Share this post Link to post Share on other sites
joseantgv 1,106 Posted March 11 Posted March 11 How have you tried to contact PrestaShop? Share this post Link to post Share on other sites
912921_1508424660 0 Posted March 11 Posted March 11 yes, I thought this was obvious Share this post Link to post Share on other sites
joseantgv 1,106 Posted March 11 Posted March 11 hace 1 hora, 912921_1508424660 dijo: yes, I thought this was obvious How have you tried to contact PrestaShop? Share this post Link to post Share on other sites
912921_1508424660 0 Posted March 11 Posted March 11 https://addons.prestashop.com/en/contact-us Share this post Link to post Share on other sites
joseantgv 1,106 Posted March 12 Posted March 12 hace 18 horas, 912921_1508424660 dijo: https://addons.prestashop.com/en/contact-us Try to contact them at Twitter Share this post Link to post Share on other sites
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