PS1.7 getting 404 when opened from Facebook or Google

[Smokovsky]

Hey! I'm having a hard time with urls in my prestashop. I have installed multishop, prettyUrls and now I'm facing a big problem. When clicked Google Ad or Facebook link with my website it comes with mydomain.com/index.php?controller=404. I found that Facebook and Google are adding parameters to links, like mydomain.com/?fbclid=123, /?gclid=123.

I worked around this problem with .htaccess:

RewriteBase /
RewriteCond %{QUERY_STRING} ^(.*)(?:^|&)fbclid=(?:[^&]*)((?:&|$).*)$ [NC]
RewriteCond %1%2 (^|&)([^&].*|$)
RewriteRule ^(.*) /$1?%2 [R=301,L]

RewriteBase /
RewriteCond %{QUERY_STRING} ^(.*)(?:^|&)gclid=(?:[^&]*)((?:&|$).*)$ [NC]
RewriteCond %1%2 (^|&)([^&].*|$)
RewriteRule ^(.*) /$1?%2 [R=301,L]

And it is not only those two parameters, any parameter with question mark would lead to 404, like: mydomain.com/?anything

Anyways now Google is crying that my gclid parameter was modified or deleted.
So how to do it right? 

Edited January 12, 2021 by Smokovsky
added tags (see edit history)

[Prestachamps]

Hi,

I recommend that you contact the prettyURLs module developer and ask him to check and fix this issue for you as I strongly believe that the prettyURLs module is redirecting the URL's with parameters to the404 page.

Kind regards, Leo

[tomasz_be]

Hi Smokovsky,

I'm facing the same issue. Did you find a solution to fix this ?

 

Thanks,

[ComGrafPL]

5 minutes ago, tomasz_be said:

Hi Smokovsky,

I'm facing the same issue. Did you find a solution to fix this ?

 

Thanks,

Best way is to contact devs:

 

[tomasz_be]

On 6/8/2021 at 5:57 PM, ComGrafPL said:

Best way is to contact devs:

 

Hello,

This is what I did, but as I still haven't received a reply from the developer I thought that Smokovsky might have the solution.

[ComGrafPL]

16 minutes ago, tomasz_be said:

Hello,

This is what I did, but as I still haven't received a reply from the developer I thought that Smokovsky might have the solution.

I can send you a module I'm using on my clients to test it out. Working great. Send me private.

[Carbone]

Hi all,
what is the best solution here ? i am also getting 404 error. Also got pretty URLs.

[Bridge]

On 6/11/2021 at 3:39 AM, ComGrafPL said:

I can send you a module I'm using on my clients to test it out. Working great. Send me private.

Can you share this with me please?

[HaCos]

Hello,

Did you have any update on this?

[Nickz]

25 minutes ago, HaCos said:

Did you have any update on this?

what is your problem? Many people forget about a trailing slash which could be the culprit of the 404.

[HaCos]

On 6/9/2022 at 4:44 PM, Nickz said:

what is your problem? Many people forget about a trailing slash which could be the culprit of the 404.

Ads pointing to homepage start returning error 404 with no reason.

[Nickz]

7 hours ago, HaCos said:

Ads pointing to homepage start returning error 404 with no reason.

Any php version change lately? I suggest to compare the Ads link to the actual link of the landing page.

[HaCos]

No errors on server logs, nothing to do with php version.
The problem was with the gclid param google sets to track the ads campaigns performance.
I updated my htaccess to remove this in order to bypass 404 errors on homepage.