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Issues with Paypal v5.3.1


Moyses55

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I have this error when I try to make the checkout:

 

Error de PayPal

The value of a field does not conform to the expected format.

INTENTA PAGAR DE NUEVO

 

This happens when I select the option to pay with PayPal, it opens a window of Paypal, keeps loading and after refresh the page of my store and appears this error.

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Hi,

Can you try this configuration on your PrestaShop and make a payment test with the same kind of order?

=> Go to preferences => General

=> Rounding rule: Round to infinity when the value is halfway (recommended)

=> Rounding Type: Round on each item

=> Decimals = 2.

If the problem is not solved, please contact the support service: https://addons.prestashop.com/en/contact-us?id_product=1748

Team 202-ecommerce

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  • 3 weeks later...
  • 11 months later...

Hello @adood,

What is the version of your module? 

Have you tried the set-up described above

Go on your PrestaShop and make a payment test with the same kind of order?

=> Go to preferences => General

=> Rounding rule: Round to infinity when the value is halfway (recommended)

=> Rounding Type: Round on each item

=> Decimals = 2

If so, we recommend that you update your module to its latest version (5.4.6). If the problem is not solved, please contact the support service: https://addons.prestashop.com/en/contact-us?id_product=1748 

Best regards,

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