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payed help


ABABA
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Hello there,

I'm not sure whether my inquiry is allowed here, if not please delete it.

I need someone to help with buttom issue because I'm not able t access my BackOffice anymore and a lot of job spent out there.

I'm ready to pay for someone who solves this issue.

 

 

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You made a big mistake in your way.
Prestashop 1.7.6 and 1.7.7 have differences in database tables.
If you have a complete database backup and an FTP backup, you can undo the changes.

You uploaded a database from another version to the new version of Prestashop. That's just not possible. Be aware that many configurations are written to the database. In particular configuration of modules and e-shop (Prestashop version, Prestashop database version, authorization ....)

Edited by Guest (see edit history)

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3 hours ago, 4you.software said:

You made a big mistake in your way.
Prestashop 1.7.6 and 1.7.7 have differences in database tables.
If you have a complete database backup and an FTP backup, you can undo the changes.

You uploaded a database from another version to the new version of Prestashop. That's just not possible. Be aware that many configurations are written to the database. In particular configuration of modules and e-shop (Prestashop version, Prestashop database version, authorization ....)

Hi 4you

thanks for your answer, is there any advice for how to redo the backup as I am not able to access the Back office

 

1 hour ago, joseantgv said:

Send me FTP access in a PM and I will try to help you.

@joseantgv

I sent you the ftp credentials with the hope I find the solution

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