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Can't buy Addons


Trackslag

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I'm trying to buy modules from the Addons store but I can't seem to be able to buy anything.

I get to the checkout, fill all of the boxes and it won't allow me past that point. None of the contact form stuff works either, so I can't send a request for assistance.

It seems quite weird, ironic in fact, that Prestashop's own website doesn't work. Am I missing something simple ?

Cheers.

 

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On 11/30/2020 at 8:09 AM, joseantgv said:

I read a similar problem and it was because of the address.

Have you clicked "I can't find my address"?

Firstly thank you for responding to this.

I've just tried your suggestion and it worked!

You've beaten the official support services by 72hrs, as they still don't know why it wasn't working. 

Thanks again! 

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