jumbodpanda Posted November 22, 2020 Share Posted November 22, 2020 Hello, I was using Stripe to process payments on a store. I installed the store as version 1.7.6.8 sometime in October and everything was working fine. At some point in early November it seems like payments have stopped functioning correctly. The payment is processed and a message is sent to acknowledge the payment, but the customer is left hanging on the checkout page with the "Pay now" button saying "Processing...". I was using a custom theme so I thought that might be the problem, however I have just tried a clean install of Prestashop 1.7.6.9 with a new database and the problem persists running the Stripe module in test mode. Information from the network traffic below. Has anyone else experienced this problem or is able to offer any advice please? I have contacted Stripe and they say it is not a problem at their end which makes sense as the payment is processed and the api seems to come back. Thanks in advance. Link to comment Share on other sites More sharing options...
wikimicky Posted November 27, 2020 Share Posted November 27, 2020 I am a newbie with exactly the same problem on a new install. Help.... Link to comment Share on other sites More sharing options...
jumbodpanda Posted November 27, 2020 Author Share Posted November 27, 2020 Ok I've just resolved the problem with mine. The issue was being caused by Cloudflare. I have now disabled Cloudflare and the module works fine. I have contacted Cloudflare to see why this issue has arose. Hope that helps you wikimicky! Link to comment Share on other sites More sharing options...
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