prestashop 1.7.5.1 [SOLVED] (1/1) ContextErrorException Notice: Undefined index: items

[David Aguilar]

I have a problem when I try to checkout a product an issue is displayed:
https://mydomain.com/index.php?controller=order

Any help will be thanks,

Edited November 26, 2020 by David Aguilar (see edit history)

[rrataj]

Are you in development mode on purpose?

[David Aguilar]

19 hours ago, rrataj said:

Are you in development mode on purpose?

Thanks for your response @rrataj, I am in Debug mode and maintenance mode at the same time.
 

Edited November 23, 2020 by David Aguilar
word correction (see edit history)

[rrataj]

I'm asking because normally in production mode this problem will not be visible and in general this is just `notice`, so it's not super important. 

I guess there is an issue with some theme template, probably footer.tpl or checkout.tpl. There is an array key "index" used while being undefined.

[David Aguilar]

9 minutes ago, rrataj said:

I'm asking because normally in production mode this problem will not be visible and in general this is just `notice`, so it's not super important. 

I guess there is an issue with some theme template, probably footer.tpl or checkout.tpl. There is an array key "index" used while being undefined.

Thanks again, I saw this error message since I move the website from a hosting to a VPS.

I dont know why this part of the website is not working properly "?controller=order"

[rrataj]

Ok, but can you please deactivate debug mode? This should "solve" it and this problem won't be visible. 

This is really not important problem and I guess there is no need to focus on it. But if you really want to find the solution I would need to know how your theme template files look like.

[David Aguilar]

12 hours ago, rrataj said:

Ok, but can you please deactivate debug mode? This should "solve" it and this problem won't be visible. 

This is really not important problem and I guess there is no need to focus on it. But if you really want to find the solution I would need to know how your theme template files look like.

Wow @rrataj you are right man. I ussually use the debug mode to know where are located some .tpl files or .css files so I will need to solve this issue later or soon.
How can I show you the files structure?

[rrataj]

First please show the content of "/themes/your_theme/templates/checkout/_partials/footer.tpl" file.

[David Aguilar]

1 hour ago, rrataj said:

First please show the content of "/themes/your_theme/templates/checkout/_partials/footer.tpl" file.

Hello @rrataj ,

/themes/your_theme/templates/checkout/_partials/footer.tpl
 

{block name='footer'}
  <div class="container py-4">
    <div class="jxml-copyright{if $items.specific_class} {$items.specific_class}{/if}">
      {l s='%3$s %2$s - Ecommerce software by [1] %1$s [/1]' mod='jxmegalayout' sprintf=['PrestaShop™', 'Y'|date, '©'] tags=['<a class="_blank" href="http://www.prestashop.com">'] nocache}
      {if $urls.shop_domain_url !== "http://ld-prestashop.template-help.com" && $urls.shop_domain_url !== "https://ld-prestashop.template-help.com"}
        Design by <a href="https://zemez.io/">Zemez</a>
      {/if}
    </div>
  </div>
{/block}

This is the information I have inside footer.tpl,

thanks for your time

[JBW]

It trying to add a CSS class but the variable for it does exist. Looks like an theme issue. You could simply remove this part class="jxml-copyright{if $items.specific_class} {$items.specific_class}{/if}"

[rrataj]

I would remove only this:

Quote

{if $items.specific_class} {$items.specific_class}{/if}

As some styles might use “jxml-copyright” class

 

[JBW]

1 hour ago, rrataj said:

I would remove only this:

As some styles might use “jxml-copyright” class

 

Yes you are right

[David Aguilar]

13 hours ago, rrataj said:

I would remove only this:

As some styles might use “jxml-copyright” class

 

Thanks @rrataj it works!

 

[aijazsoomro]

On 11/26/2020 at 3:59 AM, David Aguilar said:

Hello @rrataj ,

/themes/your_theme/templates/checkout/_partials/footer.tpl
 

{block name='footer'}
  <div class="container py-4">
    <div class="jxml-copyright{if $items.specific_class} {$items.specific_class}{/if}">
      {l s='%3$s %2$s - Ecommerce software by [1] %1$s [/1]' mod='jxmegalayout' sprintf=['PrestaShop™', 'Y'|date, '©'] tags=['<a class="_blank" href="http://www.prestashop.com">'] nocache}
      {if $urls.shop_domain_url !== "http://ld-prestashop.template-help.com" && $urls.shop_domain_url !== "https://ld-prestashop.template-help.com"}
        Design by <a href="https://zemez.io/">Zemez</a>
      {/if}
    </div>
  </div>
{/block}

This is the information I have inside footer.tpl,

thanks for your time

I face same issue. kindly tell me how to access these file from namecheep cpanel

[aijazsoomro]

On 11/24/2020 at 1:09 PM, rrataj said:

Ok, but can you please deactivate debug mode? This should "solve" it and this problem won't be visible. 

This is really not important problem and I guess there is no need to focus on it. But if you really want to find the solution I would need to know how your theme template files look like.

After deactivate debug mode. it shows error of 500 server internal error. How can I fix it