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Customer image upload at order gets resized


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Hi,

I have enabled the option that a user can upload an image with the ordering of a product, using custom fields. The file gets uploaded, but when I download the file from the backend, I get a resized one instead of the original file. I do need the original file for printing purposes.

So I upload an image with 300dpi, and when I download it, it is only 96dpi. I need the 300 one!

How can I achieve this?

Thanx.

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On 10/26/2020 at 7:42 PM, Sven Franke said:

Hi,

I have enabled the option that a user can upload an image with the ordering of a product, using custom fields. The file gets uploaded, but when I download the file from the backend, I get a resized one instead of the original file. I do need the original file for printing purposes.

So I upload an image with 300dpi, and when I download it, it is only 96dpi. I need the 300 one!

How can I achieve this?

Thanx.

Hi

I have the same problem.

I look for solution but nothing.

Did you fix it?

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