sylwekb Posted October 1, 2020 Share Posted October 1, 2020 Hello After upgrading Prestashop to version 1.7.6.8, there was a problem with the standard Customer Reassurance v4.1.1 module. This module appears in several places in the store, not just next to the product. Changing the template does not fix the problem. What could be the cause and how to fix this problem? Of course, disabling the module causes the problem to disappear. I showed it in the screenshot (I blurred the address content). How to solve this problem so that the module is pinned only in the details of the product, not in different places at the top, in the foot, etc. Link to comment Share on other sites More sharing options...
bazweb Posted October 20, 2020 Share Posted October 20, 2020 Same problem, did you fixed it? Link to comment Share on other sites More sharing options...
=Andre= Posted October 24, 2020 Share Posted October 24, 2020 Got similar issue with the Customer reassurance v5.0.0 by PrestaShop. Had to disable that module. After the upgrade to 1.7.6.8 all the existing settings of Customer reassurance module has gone. Link to comment Share on other sites More sharing options...
demaluca Posted October 26, 2020 Share Posted October 26, 2020 Same here. I think it's a Prestashop bug and need to be fixed as soon as possible. Link to comment Share on other sites More sharing options...
daperado Posted October 29, 2020 Share Posted October 29, 2020 Hi, I have the exact same problem. The url is not working, and it is not placed on the selected position. Module does not work! We need a bug fixing from Prestashop. I have to deliver the eCommerce this weekend and this will affect my reputation. Link to comment Share on other sites More sharing options...
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