Jump to content

"choose a file" buttons not responding


mmv4

Recommended Posts

Hello, 

I upload 2 photo screenshot of my BO.

When I click the browse button that appears in blue on my uploaded photos, the window opens to upload pictures.
The windows do not open when I press the "choose a file" buttons in the second photo. same problem on all backoffice ("choose a file" buttons do not work,) . How can I fix this problem ?

Can you please someone help me ?
 

It was working when I first set up the site, it stopped working after I uploaded the first photo to my site.

 

Prestashop - 1.7.6.7

 

 

Ekran Resmi 2020-09-27 15.36.38_900.png

Ekran Resmi 2020-09-27 15.36.03_229.png

Link to comment
Share on other sites

Hello @mmv4
to resolve a issue of this kind we cannot help you unless you have an error (enable debugging) or giving a member backoffice privilleges of your store so we can look what caused the issue.

The issue is not caused by Prestashop itself. Make sure there is no module installed which is calling problems.

Alternative you can upload myStoreRepair to your server (link in signature) and check if you have setup your php.ini settings correctly, when your max upload is set to low it can generate errors.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...