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Save cart to account


Ana22
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Hello guys, I have a problem in my prestashop 1.7.6.5, when a customer is using his computer he is adding products to his cart and for example he has loaded three products and decides to continue the purchase on his cell phone, the account is supposed to be I saved the products that I had already selected, but what happens is that it is not like that, the products are only saved on the device, not on the account. Do you know how I could solve that?
Thank you.

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