Prestashop “PayPal transaction succeeded but no order created in prestashop issue”

[Hamendra Sunthwal]

This is regards payment taking through paypal but no order placed/created in Prestashop.

From admin logs i can see the below log

PaymentModule::validateOrder - Order cannot be created

I have checked this it came from /website/override/classes/PaymentModule.php

Its because there was some issue while creating order

$result = $order->add();

That results into PaymentModule::validateOrder - Order cannot be created log.

How do i find out which/what thing created issue that leads to order not created ?

How do i find out cause of the issue ?

[202ecommerce]

Hi,

To proceed to the solution of your problem, I invite you to write to the module support service: https://addons.prestashop.com/en/contact-us?id_product=1748

202-ecommerce team

[Hamendra Sunthwal]

Can i delete the message sent in addon https://addons.prestashop.com/en/customer-messages.php ?