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Theme Catalog error


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I cant connect to theme catalog in Prestashop, when i click Theme Catalog appear information: "It looks like we have trouble connecting to Addons. Please refresh the page or check your firewall configuration."

 

Any idea why I cant conneting to Theme catalog?

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On 2/5/2021 at 9:19 PM, marcoispolo said:

I cant find the file on my webspace. Where exactly is it ?

Yes I have Solution for you just Fellow these Step 

1st Go to File Manager where your Presta Shop files are same ...

--- I am Using Hosting Server -- C Panel -

2nd after File Manger open then go to Public Html -- Where all presta shop files Save 

3rd Open Public Html then go to Module then ps-mbo 

4th go  SRC Folder then open ExternalContentProvider

5th open it find ExternalContentProvider.php file  , edit that file 

6th Copy this code 

 https://github.com/PrestaShopCorp/ps_mbo/blob/b0acf14aa81e092842ed81f95b4b91320f58618d/src/ExternalContentProvider/ExternalContentProvider.php#L1

7th Select all ExternalContentProvider.php Code and Paste the code 

8th then save it and See the Result  .. pictures is availble for help , the help you to reach ExternalContentProvider.php file only ..

Thank you

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  • 5 months later...
On 8/20/2020 at 1:17 AM, Janett said:

I have changed the value to 20 ( const TIMEOUT_SECONDS = 20; ) in file:

/modules/ps_mbo/src/ExternalContentProvider/ExternalContentProvider.php

 

It still has the same error --

Theme Catalog

It looks like we have trouble connecting to Addons. Please refresh the page or check your firewall configuration.

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