[SOLVED} [1.7.6.7] Customer login problem

[Petter Enge]

Hello

I have a problem on my shop. (1.7.6.7)

When a customer create a new account it is fine. It let him create the account and I see in the back office that the account is created and he also gets the welcome mail.

However when he tries to log in it just goes back to the login page again without any error.

This happens for all my customers.

Also those who already has an account.

Has anyone a clue of what is happening ?

 

Thanks

Petter

Edited August 4, 2020 by Petter Enge (see edit history)

[Petter Enge]

When I'm running Inspect Console I got the following :

 

[JBW]

The JS error seems to be caused by module static block and the inserted code here. Try to fix/remove this and see if this resolves the login issue

[Petter Enge]

Thank you for your reply.

I removed the static block module from the server but unfortunaly got the same problem.

However when I run the console now I get an interesting message in the console module, as seen on the attached screendump.

Its in norwegian so I will translate it.  Its the message above the red line:

Request for access or saving cookies at «https://s7.addthis.com/static/sh.f48a1a04fe8dbf021b4cda1d.html#rand=0.2935369115645622&iit=1596528245263&tmr=load%3D1596528244913%26core%3D1596528244957%26main%3D1596528245249%26ifr%3D1596528245276&cb=0&cdn=0&md=0&kw=&ab=-&dh=www.hanoghenne.no&dr=http%3A%2F%2Fwww.hanoghenne.no%2Flogin%3Fback%3Dmy-account&du=http%3A%2F%2Fwww.hanoghenne.no%2Flogin%3Fback%3Dmy-account&href=http%3A%2F%2Fwww.hanoghenne.no%2Flogin&dt=Logg%20inn&dbg=0&cap=tc%3D0%26ab%3D0&inst=1&jsl=1&prod=undefined&lng=no&ogt=&pc=men&pub=123&ssl=0&sid=5f291674138d8b73&srf=0.01&ver=300&xck=0&xtr=0&og=&csi=undefined&rev=v8.28.7-wp&ct=1&xld=1&xd=1» was blocked because it came from a tracer and content blocking is activated.

What is "s7.addthis.com" ???

I do not yet have SSL on my site, it is ordered but yet not installed.  The code was moved from a server with SSL installed so maybe it has something to do with this since the site is called a "tracer" ?

 

 

[Petter Enge]

Problem solved now.

My provider has installed the SSL certificate and the problem is gone.

It must be some code that was implemented when I had the shop at another server with SSL installed.

Thank you anyway.

Petter