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An error occurred during the subscription process

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I get the message "An error occurred during the subscription process" when I'm trying to subscribe for a newletter.

The tabel ps_emailsubscription exists but is empty.  When I fill in manually a record I can see this in the module.  When I try to register an existing emailaddress (created in the database) I get the message that this address already exists.  A new address gives the same error message.

(On the same server I have ps running with the same theme installed.  Here is the newsletter subscrition working correctly.)

Who can help me?

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