Guatefer Posted July 28, 2020 Share Posted July 28, 2020 Hello friends, I have this problem, when I want to create a new product or create a category it does not let me and I get this error. the error I get is that I don't have the root category, I don't know how to create it, I would be very grateful for your help to solve the problem this is error: Link to comment Share on other sites More sharing options...
Razi Posted July 28, 2020 Share Posted July 28, 2020 I think you have deleted the root category. kindly check in database table "configuration" filed "ROOT_CATEGORY" if its missing then you need to make new root category Link to comment Share on other sites More sharing options...
Guatefer Posted July 28, 2020 Author Share Posted July 28, 2020 I have this Link to comment Share on other sites More sharing options...
Guatefer Posted July 28, 2020 Author Share Posted July 28, 2020 can you help me create a new category root or see how to put the integer value so that I don't get the error Link to comment Share on other sites More sharing options...
Razi Posted July 28, 2020 Share Posted July 28, 2020 at time of create Product you set the category from this section ? Link to comment Share on other sites More sharing options...
Guest Posted July 28, 2020 Share Posted July 28, 2020 (edited) . Edited July 26, 2021 by Guest (see edit history) Link to comment Share on other sites More sharing options...
Guest Posted July 28, 2020 Share Posted July 28, 2020 (edited) . Edited July 26, 2021 by Guest (see edit history) Link to comment Share on other sites More sharing options...
Guatefer Posted July 28, 2020 Author Share Posted July 28, 2020 only I can't see products, since my backoffice is empty, all this went through the reset of the bd and I think that from there they removed the root category Link to comment Share on other sites More sharing options...
Guatefer Posted July 28, 2020 Author Share Posted July 28, 2020 The version PrestaShop is 1.6 Link to comment Share on other sites More sharing options...
Guest Posted July 28, 2020 Share Posted July 28, 2020 (edited) . Edited July 26, 2021 by Guest (see edit history) Link to comment Share on other sites More sharing options...
Guatefer Posted July 28, 2020 Author Share Posted July 28, 2020 this is: Link to comment Share on other sites More sharing options...
Guest Posted July 28, 2020 Share Posted July 28, 2020 (edited) . Edited July 26, 2021 by Guest added alter table (see edit history) Link to comment Share on other sites More sharing options...
Guatefer Posted July 28, 2020 Author Share Posted July 28, 2020 ready i already ran it Link to comment Share on other sites More sharing options...
Guatefer Posted July 28, 2020 Author Share Posted July 28, 2020 backoffifce entry? Link to comment Share on other sites More sharing options...
Guatefer Posted July 28, 2020 Author Share Posted July 28, 2020 already lets me enter categories Link to comment Share on other sites More sharing options...
Guest Posted July 28, 2020 Share Posted July 28, 2020 (edited) . Edited July 26, 2021 by Guest (see edit history) Link to comment Share on other sites More sharing options...
Guatefer Posted July 28, 2020 Author Share Posted July 28, 2020 only it gives me an error when entering the products section Link to comment Share on other sites More sharing options...
Guest Posted July 28, 2020 Share Posted July 28, 2020 (edited) . Edited July 26, 2021 by Guest (see edit history) Link to comment Share on other sites More sharing options...
Guest Posted July 28, 2020 Share Posted July 28, 2020 (edited) . Edited July 26, 2021 by Guest (see edit history) Link to comment Share on other sites More sharing options...
Guatefer Posted July 28, 2020 Author Share Posted July 28, 2020 Link to comment Share on other sites More sharing options...
Guatefer Posted July 28, 2020 Author Share Posted July 28, 2020 when entering the category section it takes a long time, and I get this error: Link to comment Share on other sites More sharing options...
Guest Posted July 28, 2020 Share Posted July 28, 2020 (edited) . Edited July 26, 2021 by Guest (see edit history) Link to comment Share on other sites More sharing options...
Guatefer Posted July 28, 2020 Author Share Posted July 28, 2020 I can give you zoom access Link to comment Share on other sites More sharing options...
Guatefer Posted July 28, 2020 Author Share Posted July 28, 2020 best anydesk Link to comment Share on other sites More sharing options...
Guest Posted July 28, 2020 Share Posted July 28, 2020 (edited) . Edited July 26, 2021 by Guest (see edit history) Link to comment Share on other sites More sharing options...
Guatefer Posted July 28, 2020 Author Share Posted July 28, 2020 Hello Guest, thank you very much for the support regarding the root category Link to comment Share on other sites More sharing options...
Guatefer Posted July 28, 2020 Author Share Posted July 28, 2020 I only have a problem when creating a product, I put the name, the price, the inventory, at the time of saving it saves nothing and puts it blank and repeats it several times. this is error: Link to comment Share on other sites More sharing options...
Guest Posted July 28, 2020 Share Posted July 28, 2020 (edited) . Edited July 26, 2021 by Guest (see edit history) Link to comment Share on other sites More sharing options...
Guatefer Posted July 28, 2020 Author Share Posted July 28, 2020 ok, right now I see the reinstall of the prestashop, thank you very much Link to comment Share on other sites More sharing options...
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