I can't install module pscleaner

[Guatefer 1]

Hello everyone, I need help, I want to install the pscleaner module, I get a message that I do not have the permissions, how can I solve it? I have created other users with all the privileges but I get the same error.

this is message error:

 

[HeineFR 23]

Hi,

Did you check if the module directory have the good CHMOD rights?

[Guatefer 1]

Hi, thanks for replying, where can I see that? And how can I know if I have that?

[Guatefer 1]

@HeineFR

[HeineFR 23]

Check properties of directory with your ftp client

[Guatefer 1]

What folder do I have to verify?

[HeineFR 23]

/modules/ and even /modules/pscleaner

[Guatefer 1]

Right now I see and tell you

[Guatefer 1]

ready, go to modules and locate the folder, what do I do?

this is:

[Guatefer 1]

I saw the permissions and you have these

this:

[HeineFR 23]

Apply recursive by checking the checkbox "Recurse into subdirectories" then press OK and try again installation.

If it still not work it's not a problem with file permissions.

[Guatefer 1]

I still get the error, what could it be?

[Sashok 14]

Create another admin BO user and login with him