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Create order from Admin BackOffice not working

Pradeep Kollipara

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PrestaShop version:

Server information Linux #113-Ubuntu SMP Thu Jul 9 23:41:39 UTC 2020 x86_64

Server software version: Apache

PHP version: 7.3.20-1+ubuntu18.04.1+deb.sury.org+1

Memory limit: 128M

Max execution time: 30

Upload Max File size: 10M

MySQL version: 5.7.30-0ubuntu0.18.04.1

I have a saved Shopping cart for a customer . I can see the shopping cart but unable to create an order out of it.


 When i say "Create Order" the Refresh icon on the top left keeps spinning. In the console i see an error in jQuery



Uncaught TypeError: res is null




Also, when i go to Orders -> Add New Order  -> Search for a customer and Choose

it is not working

In this scenario also, i see the same error in Firefox console.




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