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403 for dutch IP's - Geolocation off


ImpactShop
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Hi all,

 

I'm having a problem where all Dutch IP adresses (Netherlands) are getting a 403 forbidden error. 

Store is a Clothing store so nothing crazy.

Geolocation is turned off.

Dutch IP's are the only ones I know of for the moment and has been happening for a couple months now.

 

Any ideas where I can look next?

 

PS V1.7.4.2

www.impactshop.fr

 

Thanks in advance

 

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yep I've checked with hosting, looked through the .htaccess file, checked the geoip folder (/app/Resources/geoip/) just to be sure.

Dont have any other modules installed that could impact ip address blocking...

I'm out of ideas

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Ok, so I used a vpn to get a NL IP address, looked in logs and found these errors.

trying to figure them out now.

 

[Fri Jul 03 14:53:46 2020] [access_compat:error] [pid 8728] [client 178.62.196.204:0] AH01797: client denied by server configuration: /home/www/prestashop/prestashop/
[Fri Jul 03 14:53:47 2020] [access_compat:error] [pid 8759] [client 178.62.196.204:0] AH01797: client denied by server configuration: /home/www/prestashop/prestashop/favicon.ico, referer https://www.impactshop.fr/
[Fri Jul 03 14:53:47 2020] [access_compat:error] [pid 8728] [client 178.62.196.204:0] AH01797: client denied by server configuration: /home/www/prestashop/prestashop/admin641rjcdt0/ajax.php, referer https://www.impactshop.fr/xxxxxxxx/index.php?controller=AdminWebservice&token=xxxxxxxxxxxxxxxx
[Fri Jul 03 14:53:50 2020] [access_compat:error] [pid 8759] [client 178.62.196.204:0] AH01797: client denied by server configuration: /home/www/prestashop/prestashop/
[Fri Jul 03 14:53:52 2020] [access_compat:error] [pid 8759] [client 178.62.196.204:0] AH01797: client denied by server configuration: /home/www/prestashop/prestashop/
[Fri Jul 03 14:53:52 2020] [access_compat:error] [pid 8728] [client 178.62.196.204:0] AH01797: client denied by server configuration: /home/www/prestashop/prestashop/
[Fri Jul 03 14:53:53 2020] [access_compat:error] [pid 8728] [client 178.62.196.204:0] AH01797: client denied by server configuration: /home/www/prestashop/prestashop/
[Fri Jul 03 14:53:54 2020] [access_compat:error] [pid 8728] [client 178.62.196.204:0] AH01797: client denied by server configuration: /home/www/prestashop/prestashop/
[Fri Jul 03 14:53:55 2020] [access_compat:error] [pid 8759] [client 178.62.196.204:0] AH01797: client denied by server configuration: /home/www/prestashop/prestashop/
[Fri Jul 03 14:53:56 2020] [access_compat:error] [pid 8728] [client 178.62.196.204:0] AH01797: client denied by server configuration: /home/www/prestashop/prestashop/

 

Edited by ImpactShop (see edit history)

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