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Customer cannot reach to the other next page of payment

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Hello everyone,

On my website, when the customers have a lot of product, more than 2, they cannot  go to the next step of the paiement. They still block on the first page. When they click on continue, the message "page does not work" is displayed. I do not know why. But when I use an other computer or mobile phone its work wery well.  Thank you in advance for your help.


Best regards



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