svmael Posted June 28, 2020 Share Posted June 28, 2020 We have prestashop 1.7.6.5 We had beefore 2 emails account were we used to receive the new orders from our shop, one of the emails account belongs to a person is no longer in the project and he is still receiving emails from new orders from our shop, he is mailing clients to cancel the orders. We try everything, we close his employee account, we search for his email account everywhere in the database and delete it, and of course, also we change the email account in the module "email alert" Nothing..... the old two email accounts are recieving the new_order every time... Any idea of why the system is still sending the new order confirmations there??? Please help, we are losing all our sellings Thanks in advence Link to comment Share on other sites More sharing options...
svmael Posted June 28, 2020 Author Share Posted June 28, 2020 we checked the module "mail alert" and the old email account is not there but still the same, new order notification still going to the same place the old accounts...... also when I make a search in the database the old email accounts is not anywhere.... Is not possible that this guy made any modifications inside the code to make a backdoor so his emails is everywhere??? Please help Link to comment Share on other sites More sharing options...
PrestaServicePro Posted June 28, 2020 Share Posted June 28, 2020 Hello, Did he work on code of the project or you both worked only in BO? Link to comment Share on other sites More sharing options...
PrestaServicePro Posted June 28, 2020 Share Posted June 28, 2020 Yes it is possible. If you let me i can check it. Link to comment Share on other sites More sharing options...
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