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Marina Roumpi

Products not visible when adding country

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Dear all

I have a strange problem. my domain is www.ieraskevi.com

The problem occurs when a customer does the following steps:

  • customer adds a product in the cart
  • proceeds to checkout 
  • adds a Country *
  • Customer does not complete the order  and returns to home page to browse other products

then the problem occurs ....products are not visible in any category!

* (the problem occurs if he adds any country with the exception of Greece ..if he adds Greece then there is no problem)

Please guys somebody help!

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edit category, go to bottom...

there you will see group access, it should be enabled for all groups...now it's seems to be set for visitor but once registered 'customer' does not appear to be enabled...

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8 hours ago, El Patron said:

edit category, go to bottom...

there you will see group access, it should be enabled for all groups...now it's seems to be set for visitor but once registered 'customer' does not appear to be enabled...

Hello Sir,

I just checked ...all categories at the bottom access was already enabled for all groups ...so it cannot be this the cause of the problem

 

image.png.680eec858e5174738ae024bf89df5725.png

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wow..that is odd...from here I can only make guesses.  for debug in performance you can toggle enabled/enabled 3rd party modules and overrides...

for example if you disable those and problem goes away it tells you a module issue....

also enable debug mode when recreating to see if error exposed.

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On 6/17/2020 at 11:35 PM, Marina Roumpi said:

Hello Sir,

I just checked ...all categories at the bottom access was already enabled for all groups ...so it cannot be this the cause of the problem

 

image.png.680eec858e5174738ae024bf89df5725.png

 

if  you get stuck...personal message me and I can look from admin.....

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