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muzz-as

Does not save changes, but show updated message

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Posted (edited)

Hi ! Does not save eny changes on pruduct page but show updated message. Only in product. CMS or Catalog page - is OK. Only in FireFox and Google Chrom. Opera working fine.

Вebug mode report without errors. What's the problem?

Prestashop: 1.7.6.3

PHP: 7.2

Edited by muzz-as (see edit history)

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Hello. One time i had a problem like that. I have enabled "html entities" option inside general configuration page of PrestaShop (it is the page which you can enable SSL option), then tried to save that and it worked. Please, you also do it and let me know.

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20 minutes ago, PrestaServicePro said:

Hello. One time i had a problem like that. I have enabled "html entities" option inside general configuration page of PrestaShop (it is the page which you can enable SSL option), then tried to save that and it worked. Please, you also do it and let me know.

Thank you. But it doesn't work for me.

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15 minutes ago, PrestaServicePro said:

Did you check error log of server? Maybe server collected something.

Only: 

Quote

[Thu Jun 04 14:47:19 2020] [error] [client 161.35.74.170:36913] script '/home/........./themes/new-theme/index.php' not found or unable to stat

 

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One more way. Check it also. Please, remove description or short description from product and change product name or price. Then save the file and check it in FO side.

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33 minutes ago, PrestaServicePro said:

One more way. Check it also. Please, remove description or short description from product and change product name or price. Then save the file and check it in FO side.

Without changes in FO.  Does not save any changes on pruduct page.

But now i Have Error in "Symfony Profiler": Matched route"admin_get_form_images_combination".

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15 minutes ago, PrestaServicePro said:

Do you get this error on (or do you can not save) all products or only combination added products?

Hmmmm....How interested... Only combination, only FireFox and Chrome. Opera is fine.

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Posted (edited)

Okay, Please, 2 more ways and let me know about the result:

1) Browse your shop under private (incognito) tab and edit/save product. Then check it in FO.

2) Try to clear cache of PrestaShop manually. 

2.1 -> enter folder list of ps > var. There is cache folder. rename it. 

2.2 -> create empty these folders again. I have marked them in image: https://jmp.sh/HHu7RLp

 

Then check the result again. 

Edited by PrestaServicePro (see edit history)

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On 6/4/2020 at 6:16 PM, PrestaServicePro said:

Okay, Please, 2 more ways and let me know about the result:

1) Browse your shop under private (incognito) tab and edit/save product. Then check it in FO.

2) Try to clear cache of PrestaShop manually. 

2.1 -> enter folder list of ps > var. There is cache folder. rename it. 

2.2 -> create empty these folders again. I have marked them in image: https://jmp.sh/HHu7RLp

 

Then check the result again. 

Thank you for help. But nothing helped. I had to reinstall the shop from backup. And now everything is OK.

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