saviorcode Posted May 28, 2020 Share Posted May 28, 2020 HI partners I got this error during the checkout, when I press the PAY button to finish the order then in the weblog i, i found error about: "Frontcontroller::init - Cart cannot be loaded or an order has already been placed using this cart" Can solve this Link to comment Share on other sites More sharing options...
JBW Posted May 28, 2020 Share Posted May 28, 2020 Seems to be caused by module "Jmarketplace" - temporarily deactivate the module and contact the developer to fix the issue Link to comment Share on other sites More sharing options...
saviorcode Posted May 28, 2020 Author Share Posted May 28, 2020 27 minutes ago, JBW said: Seems to be caused by module "Jmarketplace" - temporarily deactivate the module and contact the developer to fix the issue Yes, I did it, I disabled jmarketplace module and the orders can be finish!, I will contact to jmarketplace Link to comment Share on other sites More sharing options...
MRHBeirut Posted May 28, 2020 Share Posted May 28, 2020 Hi Guys, I am not a coder, yet I've been using Prestashop 1.7 for some time. I have a problem with Cash on Delivery, 1- used Cash on delivery (COD) 1.0.6 by prestashop 2- Cash on delivery with fee v3.3.4 - by idnovate 3- Cash on delivery with fee (COD) PLUS v1.1.8 - by Sakis Gkiokas All three of them are returning HTTP error 500 on validation, I receive the order confirmation via email, and the client ends up with an error. I'm not good with editing code, is there any module that actually works? I have seen the reply about jmarketplace, can i disable it from BO? Thank you Link to comment Share on other sites More sharing options...
saviorcode Posted May 28, 2020 Author Share Posted May 28, 2020 7 hours ago, MRHBeirut said: Hi Guys, I am not a coder, yet I've been using Prestashop 1.7 for some time. I have a problem with Cash on Delivery, 1- used Cash on delivery (COD) 1.0.6 by prestashop 2- Cash on delivery with fee v3.3.4 - by idnovate 3- Cash on delivery with fee (COD) PLUS v1.1.8 - by Sakis Gkiokas All three of them are returning HTTP error 500 on validation, I receive the order confirmation via email, and the client ends up with an error. I'm not good with editing code, is there any module that actually works? I have seen the reply about jmarketplace, can i disable it from BO? Thank you when I disable jmarketplace it's works without error 500, but that was in my case , cause the prestashop error in debugging shows me the error came from jmarketplace, you need to check where the error come from, using debug in prestashop Link to comment Share on other sites More sharing options...
Guest Posted May 29, 2020 Share Posted May 29, 2020 Prestashop creates log files on FTP. Find them in ./var/logs/ There is an exact error in the files. This will help in finding problems. The screen does not show exactly the problem. Link to comment Share on other sites More sharing options...
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