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AndyNZ

1.7.6.5 PHP mail: don't receive any emails from shop?

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Just using default mail settings for now in a hosted environment. Test emails work fine, but no order or contact us emails are received. Try to get shop online so that's a major.

Any ideas?

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The mails are listed in backoffice mails ?

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On 5/24/2020 at 5:17 AM, solsol69 said:

try with the mail alert module

OK, installed, but that more a workaround and still doesn't solve the problem as such. Especially not for contact us emails.

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3 hours ago, SPEAZ said:

The mails are listed in backoffice mails ?

yes they are.

It looks more like a problem with a missing reverse DNS record... Just wondering that I had no problems with Magento 1.5 so far, which is running for years on the same server.

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OK - it turned out my hosting supplier "forgot" to add the correct DNS entries to allow PTR... so most emails bounced. Resolved.

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