Jump to content

Some orders are split into two


sesinet
 Share

Recommended Posts

Hi, i'm using prestashop 1.7.4.2 in my ecommerce, and sometimes random orders are split into two orders each with a different id order (e.g. 25400 and 25401) but both with the same reference id (25400).
I have 1 shipment with 1 carrier, 1 warehouse and no products associated with a specific carrier; I checked orders table in database and I noticed id_address_delivery are different.
How can prestashop associate the same order with 2 different addresses once the payment step has been completed?
Does anyone have any suggestions?

Share this post


Link to post
Share on other sites

  • 3 weeks later...

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...

Important Information

Cookies ensure the smooth running of our services. Using these, you accept the use of cookies. Learn More