Newsletter registration

[Emilio_pinzalino]

Dear all,

i have a strange issue on my prestashop, i deleted all customers, all email, all newsletter email registration, but if i try to use back an email that was previously use as a "test" the system response me : "user email already registered".

how can solve this issue?

Many thanks in advance,

Emilio

 

[interno15]

I've the same problem.

[interno15]

7 minutes ago, interno15 said:

I've the same problem.

In my case I have identified the error.

If there are two forms on the same page, eg. form in the popup and form in the footer, only in the first position loads the correct message, in the second position it loads the error message "user email already registered", because rightly in this second check it is already registered...

I think a solution could be to use jquery and check if there is a success message in the first position, and then replicate it in all the other positions on the page.