AggregateRating

[DanyWay]

Hi,

I have an issue with the productcomment

Here you can see 1 star.

But I have 17 reviews with all 5 stars.

Any idea how to correct to have the right AggregateRating

Link to the page :

 

 

Thanks for the help.

Dany

Edited April 20, 2020 by DanyWay
name delete URL (see edit history)

[Guest]

Didn't you edit the productcomments module?

Go to: Advanced Parameters -> Performance

1. Template compilation = Force compilation

2. Smart cache for JavaScript = Disable

3. Save

4. Clear cache (blue button)

5. Template compilation = Recompile templates if the files have been updated

6. Save

Edited April 20, 2020 by Guest (see edit history)

[DanyWay]

Thanks for the help. But it does not work

In fact the productcomments module has a productcomments.tpl file

with this code for the reviewRating

<div class="star_content clearfix" itemprop="reviewRating" itemscope itemtype="https://schema.org/Rating">
                                    {section name="i" start=0 loop=5 step=1}
                                        {if $comment.grade le $smarty.section.i.index}
                                            <div class="star"></div>
                                        {else}
                                            <div class="star star_on"></div>
                                        {/if}
                                    {/section}
                                    <meta itemprop="worstRating" content = "0" />
                                    <meta itemprop="ratingValue" content = "{$comment.grade}" />
                                    <meta itemprop="bestRating" content = "5" />
                                </div>

And in the product.tpl I have also code for that

            {if isset($nbComments) && $nbComments > 0}
            <div class="comments_note" itemprop="aggregateRating"
              itemscope itemtype="http://schema.org/AggregateRating">
                <div class="star_content clearfix">
                  {section name="i" start=0 loop=5 step=1}
                    {if $averageTotal le $smarty.section.i.index}
                      <div class="star"></div>
                    {else}
                      <div class="star star_on"></div>
                    {/if}
                  {/section}
                  <meta itemprop="ratingValue" content="{$averageTotal}">
                  <a class="nb-comments noeffect goreviews" href="#tabsection"><span itemprop="reviewCount">{l s='%s'|sprintf:$nbComments mod='productcomments'}</span> {if isset($nbComments) && $nbComments == 1}{l s='Review'}{else}{l s='Reviews'}{/if}</a>
                </div>
              </div>
            {/if}

Maybe one is not right or makes trouble.

Thanks for the help

Dany

[Guest]

Prestashop version ?

[DanyWay]

sorry I forgor it's : 1.7.3.3

 

[Guest]

updated module productcomments ?

[DanyWay]

no way I already made it and it make me too much errors

[Guest]

Aren't you using a page builder?
You checked the database tables.

[Guest]

ps_product_comment

ps_product_comment_criterion

ps_product_comment_criterion_category

ps_product_comment_criterion_lang

ps_product_comment_criterion_product

ps_product_comment_grade

ps_product_comment_report

ps_product_comment_usefulness

[Guest]

Did you upgrade the Prestashop version?
Looks like you've upgraded from Prestashop 1.6 to Prestashop 1.7

[DanyWay]

No it's from scratch 1.7

Just change the theme.

Before the theme has no rating on the product page, only on the product list

This new theme has a rating on product page and it's here where the rating is not good.

 

That's why I thought it's between :

 productcomments.tpl ; https://schema.org/Rating

and

product.tpl - talk about http://schema.org/AggregateRating

I'm not very aware of that but It seems to be not the same type of Rating

Best,

Dany

[Guest]

Contact the developers templates Ayon.

[Guest]

I don't know what mistakes the new version of productcomments 4.0.1 makes to you.
You always write a little information.
Turn on debug mode and put bugs here etc ....

[Guest]

I sent you a list of database tables.
Are there all?

[DanyWay]

yes there are all there

[Guest]

If it works in the default skin template, the error is in the Ayon template.
As I wrote, you cannot support foreign themes and modules.
Contact the Ayon theme developer.

Be aware that the template creator may have changed java scripts, etc.

More can not advise.

[DanyWay]

OK I found the issue was on the database one of the table was not populated

[Guest]

I wrote it to you to check the tables in the database 😉

[K0302195]

I have managed to fix all of Google Search Console Issues and Warnings on homepage by adding the below updates.

Themes/[Yourthemename]/templates/catalog/_partials/miniatures/products.tpl

- Add 'itemscope itemtype="http://schema.org/Product"' to <div class="product-miniature js-product-miniature" data-id-product="{$product.id_product}" data-id-product-attribute="{$product.id_product_attribute}" >

- Add itemprop="image" to the product image tag.

- Add itemprop="name" to the product -title tag.

- Add the following html tags;

<div itemprop="brand" itemtype="http://schema.org/Thing" itemscope>
                <meta itemprop="name" content="{$product.manufacturer_name}" />
            </div>
            <meta itemprop="description" content="{$product.description_short|strip_tags:'UTF-8'}"  class="invisible"/>
            {if isset($product.reference_to_display)}
                <meta itemprop="sku" content="{$product.reference_to_display}"   class="invisible"/>
            {/if}
            <meta itemprop="gtin13" content="{$product->ean13|escape:'html':'UTF-8'}" />
            <div itemprop="offers" itemscope itemtype="http://schema.org/Offer" class="invisible">
                <meta itemprop="url" content="{$product.url}" />
                <link itemprop="availability" href="http://schema.org/{if $product.quantity > 0}InStock{else}OutOfStock{/if}">
                <meta itemprop="priceCurrency" content="{$currency.iso_code}" />
                <meta itemprop="price" content="{$product.price_amount}" />
                <meta itemprop="priceValidUntil" content="{($smarty.now + (60*60*24*15))|date_format:"%Y-%m-%d"}">
            </div>

- You may need to repeat the above in the below file;

Themes/[Yourthemename]/templates/catalog/_partials/miniatures/products.tpl

If you theme support products rating/comments you will need to add the following to;

Prestashop/modules/productcomments/productscomments_review.tpl

{if $averageTotal > 0 }
<div itemprop="aggregateRating" itemscope itemtype="https://schema.org/AggregateRating">
   <meta itemprop="ratingValue" content ="{$averageTotal}" />
   <meta itemprop="reviewCount" content ="{$nbComments}" />
  </div>
<div itemprop="review" itemscope itemtype="http://schema.org/Review" class="invisible">
    <meta itemprop="author" content="{Configuration::get('PS_SHOP_NAME')}" />
    <meta itemprop="datePublished" content="{'Y'|date}-{'m'|date}-{'d'|date}">
    <div itemprop="reviewRating" itemscope itemtype="http://schema.org/Rating">
    <meta itemprop="worstRating" content="1"/>
    <meta itemprop="ratingValue" content ="{$averageTotal}" />
    <meta itemprop="bestRating" content="5" />
</div>
</div>
{/if}