Homepage Configuration Tab -500 Server Error

[dougr]

I've installed PresaShop 1.7.6.4 on GoDaddy with no errors, everything seems to work fine, I can navigate into all of the configuration panels and make updates except one place: 

If I click on Theme & Logo > Theme > Homepage Configuration, I get an error:  

Oops! An Error Occurred

The server returned a "500 Internal Server Error".

Something is broken. Please let us know what you were doing when this error occurred. We will fix it as soon as possible. Sorry for any inconvenience caused.

Any ideas on how to fix?  I've tried uninstalling and reinstalling, I consistently get the same results. 

[JBW]

Activate Debug Mode in the Performance section to see the details of the error

[Vlcventy]

Hi,

when in the back office I choose     CONFIGURE / settings Shop Parameters / General ... ,  I get the following:

 

"Oops! An Error Occurred

The server returned a "500 Internal Server Error".

Something is broken. Please let us know what you were doing when this error occurred. We will fix it as soon as possible. Sorry for any inconvenience caused."

 

Occasionally with other menu items in the back office...

Pls, help...

Thanks in advance!

BR

Venty

[JBW]

You as well have to activate debug mode to see the details of the error...

[TScheib]

Hi,

during the configuration of the shop I faced the following problems:

1. Modules>Modulmanager: Some modules have in the right button the text „Upgrade“- instead „Configure“. Once pressing the "Configure" button I receive the message „Error! Could not perform action update for module undefined”.

2. Design>Theme & Logo: Once I select the register „Homepage Configuration“ the following is displayed (same as asked by others):

Oops! An Error Occurred
The server returned a "500 Internal Server Error".
Something is broken. Please let us know what you were doing when this error occurred. We will fix it as soon as possible. Sorry for any inconvenience caused.

I followed your instruction to activate the debug mode. I got the following and I am not able to go the normal page:

(1/1) ContextErrorException

Warning: "continue" targeting switch is equivalent to "break". Did you mean to use "continue 2"?

in UnitOfWork.php line 2636

at ErrorHandler->handleError(2, '"continue" targeting switch is equivalent to "break". Did you mean to use "continue 2"?', '/home/qjyjx16ts5hh/public_html/donnatima/vendor/doctrine/orm/lib/Doctrine/ORM/UnitOfWork.php', 2636, array('class' => 'Doctrine\\ORM\\UnitOfWork', 'e' => 32767, 'file' => '/home/qjyjx16ts5hh/public_html/donnatima/vendor/composer/../doctrine/orm/lib/Doctrine/ORM/UnitOfWork.php'))in DebugClassLoader.php line 156

at require()in DebugClassLoader.php line 156

at DebugClassLoader->loadClass('Doctrine\\ORM\\UnitOfWork')

at spl_autoload_call('Doctrine\\ORM\\UnitOfWork')in EntityManager.php line 160

at EntityManager->__construct(object(Connection), object(Configuration), object(ContainerAwareEventManager))in EntityManager.php line 850

at EntityManager::create(object(Connection), object(Configuration))in appDevDebugProjectContainer.php line 1814

at appDevDebugProjectContainer->getDoctrine_Orm_DefaultEntityManagerService()in getPrestashop_Translation_DatabaseLoaderService.php line 8

at require('/home/qjyjx16ts5hh/public_html/donnatima/var/cache/dev/ContainerNs4lume/getPrestashop_Translation_DatabaseLoaderService.php')in appDevDebugProjectContainer.php line 1710

at appDevDebugProjectContainer->load('getPrestashop_Translation_DatabaseLoaderService.php')in appDevDebugProjectContainer.php line 3738

at appDevDebugProjectContainer->ContainerNs4lume\{closure}()in ServiceLocator.php line 64

at ServiceLocator->get('prestashop.translation.database_loader')in Translator.php line 141

at Translator->initialize()in Translator.php line 127

at Translator->initializeCatalogue('en-US')in Translator.php line 314

at Translator->dumpCatalogue('en-US', object(ResourceCheckerConfigCache))in Translator.php line 299

at Translator->Symfony\Component\Translation\{closure}(object(ResourceCheckerConfigCache))in ResourceCheckerConfigCacheFactory.php line 43

at ResourceCheckerConfigCacheFactory->cache('/home/qjyjx16ts5hh/public_html/donnatima/var/cache/dev/translations/catalogue.en-US.L8dqxxF.php', object(Closure))in Translator.php line 300

at Translator->initializeCacheCatalogue('en-US')in Translator.php line 265

at Translator->loadCatalogue('en-US')in Translator.php line 241

at Translator->getCatalogue('en-US')in Translator.php line 198

at Translator->trans('Successful deletion.', array(), 'AdminNotificationsSuccess', null)in PrestaShopTranslatorTrait.php line 57

at Translator->trans('Successful deletion.', array(), 'AdminNotificationsSuccess', null)in LoggingTranslator.php line 48

at LoggingTranslator->trans('Successful deletion.', array(), 'AdminNotificationsSuccess', null)in DataCollectorTranslator.php line 50

at DataCollectorTranslator->trans('Successful deletion.', array(), 'AdminNotificationsSuccess', null)in PrestaShopTranslatorTrait.php line 57

at DataCollectorTranslator->trans('Successful deletion.', array(), 'Admin.Notifications.Success', null)in Controller.php line 324

at ControllerCore->trans('Successful deletion.', array('legacy' => 'htmlspecialchars'), 'Admin.Notifications.Success')in AdminController.php line 466

at AdminControllerCore->__construct()in LegacyContext.php line 85

at LegacyContext->getContext()in UserLocaleListener.php line 39

at UserLocaleListener->__construct(object(LegacyContext))in appDevDebugProjectContainer.php line 2384

at appDevDebugProjectContainer->getPrestashop_UserLocale_ListenerService()in appDevDebugProjectContainer.php line 2871

at appDevDebugProjectContainer->ContainerNs4lume\{closure}()in EventDispatcher.php line 229

at EventDispatcher->sortListeners('kernel.request')in EventDispatcher.php line 61

at EventDispatcher->getListeners('kernel.request')in ContainerAwareEventDispatcher.php line 128

at ContainerAwareEventDispatcher->getListeners('kernel.request')in TraceableEventDispatcher.php line 262

at TraceableEventDispatcher->preProcess('kernel.request')in TraceableEventDispatcher.php line 137

at TraceableEventDispatcher->dispatch('kernel.request', object(GetResponseEvent))in HttpKernel.php line 127

at HttpKernel->handleRaw(object(Request), 1)in HttpKernel.php line 68

at HttpKernel->handle(object(Request), 1, false)in Kernel.php line 200

at Kernel->handle(object(Request), 1, false)in index.php line 86

Thanks for your support

Tayssir  Scheib

 

[JBW]

4 hours ago, TScheib said:

Warning: "continue" targeting switch is equivalent to "break". Did you mean to use "continue 2"?

You are most probably using PHP 7.3./ 7.4 - Prestashop is only compatible to 7.2, you need to downgrade